OK Mobility - Barcelona Paseo de Gracia in Barcelona

Recommended by my son. Collected car from central Barcelona, everything was smooth and easy, service very friendly, had 45000 km vehicle but no problem, it met our requirements perfectly. Intend to always use OKMobility after other companies have ripped us off. Petrol level on return was not an issue.

SCAM! Take detailed photos of the car before driving off. They find small marks on the car and charge $400 (or more) from your deposit! I don't recommend them. But if you do, take detailed photos of the car before driving off, don't be fooled by how clean the car is, pay attention to the dirty areas (where the marks are.) They'll use that as proof to charge you damages.

We are very satisfied with the service and the scooter. The scooter was new. Service excellent. Thank you and see you

Horrible Experience!! Do not pay before seeing the vehicle! We had booked a cruiser bike as we had to go on a long ride. Everything was booked and paid. On the day of pickup we are told the bike is higher cc so they need EUR1400 as deposit. This was not mentioned before hand. Even before mentioning this, the agent deducted our money and also charged for helmets. The booking amount we paid was above EUR100 for a day. We could not even cancel after this. When we went to pickup the bike it was a kawasaki sportsbike which is very uncomfortable for pillion. They mentioned it is same category so we will have to take it. Horrible experience and sly behaviour. You are cheating customers and they will never trust your brand again.

One of the worst place in all Barcelona. From the start they promised prices which they were not, offered insurance that later found out they did not cover anything at all. But the worst of all is the customer service, bad temper, did not provide all the information (almost signed a contract with extra 200 euros cost that they did not tell), the car that I booked was not available and tried to gave us a lower category one without price reduction. They totally ruined our planned vacations, they disorganized all my trip due to delayed deliver of the car. I am still waiting my deposit money back, its been several days so far and no news at all, starting to think on suing them if days keep going by. Honestly I give it 1 star out of 5, but it should be 1 out of 1000.

I rented a car for a day 8am to 7 pm to travel with my children and wife to Monistrol de Montserrat. We had no issues with the travel. I parked the car at the drop off after driving there and back. The car had no damage, no trash left, and cared for the car respectfully. I returned home to the US and noticed at charge of $832 to my card. The company charges me for damages that don't exist! Do not rent from this company. They are a scam and trying to take advantage of travelers. DON'T RENT FROM THIS COMPANY!

We have rented cars countless times in Europe in the last 20 years and this is one of the worst. We rented a car for a day to go to MotoGP and when we picked up the car in the morning, the staff asked for passport, international driving permit and shockingly the physical driving licence card. I cannot fathom why when we have an international driving licence, a physical driving licence card is still required to be presented. Last year when we rented a car in Paris from Sixt, they didn't even want to see the international driving permit, let alone a physical driving licence card. In Singapore, our identity cards, driving licence and even our passports are all digitalised. When we tried to show the staff the digital version of our driving licence on our government app, she insisted on a physical one. Honestly, I haven't seen my physical driving licence for years since it was digitalised. By some stroke of luck, my partner who is driving, found the driving licence card in his passport holder. Guess what?! We got another round of issues from the staff who kept questioning why there is no expiry date on the card. Gosh! We told her that in Singapore, there is no expiry date on driving licence but she just kept going on and caused us delay in getting the car. Attitude was just bad and this was the only place where we encountered bad service during our 8 days in Spain. The group in front of us also had issues with the other service staff and they spent an even longer time than us at this hellhole. Avoid this place if you can!

This is not the last time we rent a car through OK Mobility - Barcelona Paseo de Gracia. Friendly staff who all speak good English. Good guidance and really nice cars that they rent out. You can also rent an electric scooter together with car rental for an extra 5 euros per day. It is also possible to rent motorbikes and scooters at a price of around 25 euros per day. Regarding parking options, you can make an agreement for parking in a parking garage close to OK Mobility for 20 euros per day. However, this must be agreed upon when renting the car, otherwise there is a good possibility of "free" parking after 8:00 p.m. to 8:00 a.m. in all the blue parking bays in Barcelona. After 8:00 you have to pay, around 2-3 euros per hour. We can recommend renting a car from OK mobility - 5 stars from us. .