Europcar Barcelona Sants Estacion in Barcelona

3.5
★★★★☆
(1285 reviews)

Bienvenido a Europcar Barcelona, agencia de alquiler de coches. Nuestra oferta diaria incluye una atencion inmejorable, vehiculos nuevos y precios competitivos. Tanto si deseas alquilar un coche por trabajo o por placer como si necesitas un coche (urbano, familiar o de lujo), una furgoneta o un camion, Europcar tiene el vehiculo de alquiler perfecto para ti. Alquilar un coche o una furgoneta es ahora mas sencillo que nunca, gracias al sistema de reserva online disponible en nuestra web o en nuestra app. Recoger y dejar tu vehiculo nunca habia sido tan facil. !Que disfrutes del viaje!

Working Hours

Monday 7:30 AM-10 PM
Tuesday 7:30 AM-10 PM
Wednesday 7:30 AM-10 PM
Thursday 7:30 AM-10 PM
Friday 7:30 AM-10 PM
Saturday 8 AM-9 PM
Sunday 8 AM-10 PM

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Wheelchair-accessible seating

Contact Information

+34 911 50 50 00 europcar.es

Address

Office In Saba Sants Parking

08014 Barcelona

Plus Code: 94HQ+4P Barcelona, Spain

Photo Gallery

Featured

Featured

Exterior

Exterior

Latest

Latest

By owner

By owner

Inside

Inside

Videos

Videos

3.5
★★★★☆
1285 reviews

Rating Distribution

5 stars
640 (49.8%)
4 stars
171 (13.3%)
3 stars
63 (4.9%)
2 stars
47 (3.7%)
1 star
364 (28.3%)

Most Mentioned

car park 55 return 44 van 43 scamming 38 security deposit 17 robbed 16 train station 14 property damage 8 queue 7 the moon 5
Featured Review
★★
November 15, 2024
Original

We hired a nice car in Valencia - hand over in Barcelona Sants. Wa have agreed to accept an empty fuel tank with the agreement of empty return. still you charged us 146 eur for the fuel. (Worth about EUR60) Asking per email for returning the amount didn't help - so Im trying this way. Thank you for replaying and returning Marek Kaspar thank you for your replay, unfortunatelly your support web page doesnt work

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Featured Review
★★★★★
October 31, 2024
Original

I have had an amazing experience with Europcar rental company. Very easy check in and check out. Price was right and cars were great too. Highly recommended

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Featured Review
★★★★★
October 11, 2024
Original

I took a car for one day, ordered it at around 20:00 the day before, everything was ready on time, no issues, good service at the counter, I was offered an upgrade. The return went smoothly, total great expiriance. Thnx.

Featured Review
★★★★
September 9, 2024
Original

I had good experience even the reviews were bad. Some things that I didn't like at all, therefore I give 4 stars : first, the pickup took long time and the line wasn't organised. The second thing, deposit was 500 eur not 300 as said on web page! Returning was fast and smooth, no problems, one person checked the car and informed me that all is good, I received deposit back the same day. Staff was nice, car was good, overall experience good and would rent from them again.

Featured Review
★★★★★
September 5, 2024
Original

As an American, I highly recommend Europcar for vehicle rental in Europe. Grat vehicles. Plenty of automatic transmission vehicles. The pickup at Barcelona was slow and the office is very small so you may have to stand in a line for awhile but the rest of the experience was perfect.

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1 found this helpful
Featured Review
★★★★★
July 14, 2024
Original

Lady at pickup was super friendly and professional. She realized that we were three tall people and that we would not fit in the car that we were supposed to get, so she went to the manager ( thanks :)) and they both found larger car for the same price that was comfortable for us and the luggage. Car was great, and I got a full final invoice next day upon return in my emain.

Featured Review
★★★★★
July 7, 2024
Original

To be honest, I wasn't expecting good service based on the comments I read about the Europcar station. However, I had no choice but to take a risk, and to my surprise, I had an amazing experience. Although there was a line because of busy day, the attendant, Luna, was very professional, kind, and helpful. She recommended the best options for my trip. Initially, I was hesitant, but during my journey, I realized her recommendations were spot on, leading to the one of the best trips I've had. I was very happy with the fast and excellent service. I would love to come back again.

Featured Review
★★★★★
June 6, 2024
Original

I do not trust much these companies BUT surprisingly this time I had a wonderful experience. Andrea, the girl at the counter was so kind and helpful. She recommended me what was most suitable to my needs and also recommended the best option for insurance. I was very satisfied with my choice and how easy and fast was the entire process.

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December 1, 2024
Original
Hi everyone. EUROPCAR SCAMMERS!!! Stay Away!! We rented a small van from Europcar, but upon arrival, we were told only a much larger van was available. Reluctantly, we accepted the bigger van, which had a broken front door. We reported the issue immediately. We returned the van the same day, and our 300 deposit was refunded shortly. However, a week later, they charged us 140 without explanation. After contacting them, they claimed it was a system error and refunded the amount. Then almost 2 months later we were charged 242 for alleged damage to the van, though we haven t got any damage report and our deposit had been already refunded by that time. After multiple calls, we finally received a damage report (two months after the rental). The report had incorrect rental dates, and didn t include photos of the van before we rented it. They deny providing the before photos. I am sure this damage report was falsified. Enganadores!!!! Scammers!!!
★★★★★
December 1, 2024
Original
Very good car at affordable prices you get from europcar. No much paperwork during the time of pickup and drop.
November 30, 2024
Original
I made a reservation for a van, when I arrived at the office, the vehicle was not at all the one in the photo on the website. So I had to waste time looking for a vehicle that was not the one shown on the website. On the other hand, after a month of said reservation, the bail money is still blocked, after several calls with the headquarters, always lies saying that it would be released in 24 hours. Summary: the central customer service LIES, which I find embarrassing, all this, to get the call off their back.
Translation
Hice una reserva de una furgoneta, cuando llegue a la oficina, el vehiculo no era para nada el de la foto en la web. Asi que tuve que perder el tiempo en ir a buscar un vehiculo que no era el mostrado en la web. Por otro lado, despues de un mes de dicha reserva, el dinero de la fianza sigue bloqueado, tras varias llamadas con la central, siempre mentiras diciendo que en 24 horas iba a liberarse. Resumen: el servicio de atencion al cliente de la central MIENTE, lo cual me parece vergonzoso, todo esto, para quitarse la llamada de encima.
★★★★★
Local Guide November 29, 2024
Original
They are perfect We will trust you again Thank you
★★★★★
November 29, 2024
Original
★★★★★
Local Guide November 29, 2024
Original
Excellent customer service and lost property management. Congratulate the staff for their exquisite attention and also the human resources department and the company for the efficient selection of personnel. Thank you and we will rent a car again.
Translation
Excelente atencion al cliente y gestion de objetos perdidos. Felicitar al personal por su exquisita atencion y tambien al departamento de recursos humanos y a la empresa por la eficiente eleccion del personal. Gracias y volveremos a alquilar un coche .
★★★★★
November 28, 2024
Original
★★★★★
Local Guide November 28, 2024
Original
November 26, 2024
Original
Always hidden costs and charges. Everything was returned in a timely manner and they charged us something extra. I do not recommend
Translation
Siempre costos y cobros ocultos. Todo devuelto en tiempo y forma y nos cobran algo extra. No recomiendo
★★★
Local Guide November 26, 2024
Original
It is very nice, very poorly indicated for both pick-up and entry, everything is under construction and the location is not correct and the phone is an answering machine
Translation
Muy majos esta , muy mal indicado tanto para la recogida como la entrada, esta todo en obras y la ubicacion no es correcta y el telefono es un contestador
★★★★★
November 25, 2024
Original
Europcar is the best
Translation
Europcar es la mejoor
★★★★★
Local Guide November 25, 2024
Original
Very good experience, rent a van, a very reasonable price, and very correct service.
Translation
Muy buena experiencia, alquile una furgoneta, un precio muy razonable, y el servicio muy correcto.
★★★★★
November 25, 2024
Original
Picking up the car at Sants station was smooth and there was no extra promotion. The car is in good condition. The car was returned to a different location and the fee was charged, which was reasonable. No additional deductions were found after returning the car.
Translation
Sants
★★★★★
November 25, 2024
Original
★★★★
Local Guide November 24, 2024
Original
★★★★★
November 24, 2024
Original
★★★★★
Local Guide November 24, 2024
Original
Local Guide November 24, 2024
Original
Edited to respond to the company: As I said in the review, I already contacted customer service to review the billing and they told me to screw me. . . We rented a van and requested unlimited mileage over the phone, which the girl at the counter confirmed verbally (and we were two people who heard the same thing). To our surprise, when we returned the vehicle they told us that it had been a mistake and that the unlimited Kms were not included. I made the claim by email and the response was the same. No one took responsibility for the incorrect information provided when picking up the vehicle and the additional expense. Attention 0.
Translation
Edito para responder a la empresa: Como dije en la resena, ya me comunique con atencion al cliente en revision de la facturacion y me dijeron que me joda. . . Alquilamos una furgo y pedimos kilometraje ilimitado telefonicamente, que luego nos confirmo la chica en mostrador verbalmente (y fuimos dos personas que escuchamos lo mismo). Para nuestra sorpresa, al devolver el vehiculo nos dicen que habia sido un error y que los Kms ilimitados no estaban incluidos. Hice el reclamo por mail y la respuesta fue la misma. Nadie se hizo cargo de la informacion incorrecta proporcionada al retirar el vehiculo y el gasto adicional. Atencion 0.
★★
November 24, 2024
Original
★★★★★
November 24, 2024
Original
★★★★★
November 17, 2024
Original
Ease of vehicle pickup and delivery. QR in the documentation to return the car, to facilitate access to the works in Sants
Translation
Facilidad en la recogida y entrega del vehiculo. QR en la documentacion para devolver el coche, para facilitar acceso por las obras de Sants
★★★★★
November 17, 2024
Original
Highly recommended. In my case I made the rental through my car insurance. Very reasonable rental price, very good condition automatic vehicle, facilities during the rental process, very good personal attention, unlimited mileage, and a very reasonable financial deposit compared to other options.
Translation
Molt recomenable. En el meu cas vaig fer el lloguer mitjancant la meva asseguranca de cotxe. Preu lloguer molt ajustat, molt bon estat vehicle automatic, facilitats durant el proces de tramit del lloguer, molt bona atencio personal, quilometratge ilimitat, i un diposit economic molt raonable respecte altres opcions.
★★★★★
Local Guide November 17, 2024
Original
Excellent service
Translation
Exelente servicio
★★★★★
Local Guide November 17, 2024
Original
★★★★★
November 17, 2024
Original
Very good service. Marwan was super attentive to us. A pleasure to be treated so well. Zero problems for collecting the vehicle and zero problems for its return.
Translation
Muy buen servicio. Marwan fue super atento con nosotros. Un placer ser atendidos asi de bien. Cero problemas para la recogida del vehiculo y cero problemas para su devolucion.
★★★★★
November 10, 2024
Original
★★★★★
Local Guide November 10, 2024
Original
Good treatment at the beginning and at the end. Good experience and when I need the service again I will repeat with you
Translation
Buen trato al principio y al final . Buena experiencia y cuando vuelva a necesitar el servicio repetire con vosotros
November 10, 2024
Original
What thieves, 40e for handling a fine, which I also have to pay, they take money from you everywhere.
Translation
Menudos ladrones, 40e por gestion de una multa, que ademas tengo que pagar, te quitan dinero por todos los lados.
★★★★★
November 10, 2024
Original
★★★★
November 10, 2024
Original
★★★★★
November 3, 2024
Original
The treatment and the options given were very good, I wish in many places the customer was treated with that kindness.
Translation
El trato y las opciones dada fue muy bueno, ojala en muchos sitios se tratase al cliente con esa amabilidad.
★★★★★
November 1, 2024
Original
November 1, 2024
Original
It took a very long time to get the car. Even though there was no queue.
Translation
Det tog valdigt lang tid att fa bilen. Trots att det inte var nan ko.
★★★★
November 1, 2024
Original

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