Avis Alquiler de Coches en Badajoz in Badajoz

3.5
★★★★☆
(58 reviews)

Working Hours

Monday 9 AM-1:30 PM , 4:30-8 PM
Tuesday 9 AM-1:30 PM , 4:30-8 PM
Wednesday 9 AM-1:30 PM , 4:30-8 PM
Thursday 9 AM-1:30 PM , 4:30-8 PM
Friday 9 AM-1:30 PM , 4:30-8 PM
Saturday 9 AM-12 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

+34 924 90 29 41 avis.es

Address

JUNTO MCDONALDS, C. Julio Cienfuegos Linares, 14, LOCAL 2

06006 Badajoz

Plus Code: V2J3+XG Badajoz, Spain

Photo Gallery

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Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

3.5
★★★★☆
58 reviews

Rating Distribution

5 stars
30 (51.7%)
4 stars
6 (10.3%)
3 stars
2 (3.4%)
2 stars
3 (5.2%)
1 star
17 (29.3%)

Most Mentioned

key 3 office 3 return 2 cost 2 mailbox 2 shopping center 2 security deposit 2 morning 2 trust 2 price 2
Featured Review
★★★★★
October 30, 2024
Original

Buen trato, profesionales y te asesoran en todo momento, me ofrecen solucion a todos mis problemas. Seguire confiando en ellos!

Translation

Good treatment, professionals and they advise you at all times, they offer me solutions to all my problems. I will continue to trust them!

Featured Review
October 14, 2024
Original

Hace un mes que alquile un vehiculo con Avis y aun sigo esperando la devolucion de la fianza que no es poca los llamas para que te informen y no saben no contestan y luego van de serios menudos sin verguenzas

Translation

I have rented a vehicle with Avis for a month and I am still waiting for the return of the deposit, which is not small, you call them to inform you and they don't know, they don't answer and then they go on being serious and shameless.

Featured Review
September 21, 2024
Original

Muy mala experiencia con el vendedor. Prepotente y con aire chulesco constante. No volvere!

Translation

Very bad experience with the seller. Arrogant and with a constant cocky air. I won't be back!

Featured Review
September 20, 2024
Original

Revisa con detalle el contrato, te dicen:" Te damos un vehiculo de categoria superior" que tu no has solicitado y supones que es cuestion de disponibilidad que NO LLEVA NINGUN COSTE = ERROR Revisa el contrato porque Si lo lleva. Puesto en contacto con la oficina; que si es la categoria que tocaba, que si lo reclamas te lo devolvemos. RESULTADO "Coste adicional solicitado por el cliente" con mi firma al lado GRACIAS por un GRAN SERVICIO (ironia modo ON)

Translation

Review the contract in detail, they tell you: "We give you a higher category vehicle" that you have not requested and you assume that it is a matter of availability that DOES NOT CARRY ANY COST = ERROR Check the contract because it does have it. Contacted office; If it is the category that it belonged to, if you claim it we will return it to you. RESULT "Additional cost requested by the client" with my signature next to it THANK YOU for GREAT SERVICE (irony mode ON)

Featured Review
July 7, 2024
Original

Solicite un alquiler por internet y me lo rechazaron, a pesar de lo cual mantuvieron retenido el dinero durante dos meses. Llame para solicitar la devolucion y me dijeron que era normal, cuando ni siquiera tenian en flota el vehiculo solicitado. Primero, no entiendo que ofrezcan vehiculos que no tienen, y segundo, que si te rechazan el alquiler no devuelvan el dinero inmediatamente. Si ya actuan asi de primeras, no quiero pensar como debe ser tener un problema con ellos...

Translation

I applied for a rental online and they rejected it, despite which they kept the money withheld for two months. I called to request the return and they told me that it was normal, when they did not even have the requested vehicle in fleet. First, I don't understand that they offer vehicles that they don't have, and second, that if they reject your rental they don't return the money immediately. If they already act like that first, I don't want to think what it must be like to have a problem with them...

Featured Review
January 8, 2024
Original

Alquilamos un coche, para el que no me aseguraban tener la silla adecuada para la edad del bebe. Tuve que comprar una silla de segunda mano que despues les deje cuando me recogieron el coche y encima por estar una ralla por debajo del deposito completo me cobraron 50 EUR. Me parece un abuso. Cobrar un deposito completo cuando esta casi completo y les he dejado una silla de contra marcha giratoria con isofix.

Translation

We rented a car, for which they did not assure me that I had the appropriate seat for the baby's age. I had to buy a second-hand chair that I then left with them when they picked up my car and on top of that because it was a little short of the full deposit they charged me EUR50. It seems like abuse to me. Charging a full deposit when it is almost complete and I have left them a swivel rear seat with isofix.

Featured Review
July 30, 2022
Original

Sao 3:55 da manha e ninguem seja da Avis Badajoz seja da Avis Madrid me dao uma informacao de onde colocar as chaves das viaturas de aluguer. A oficina da Avis Badajoz encontra se dentro de um centro comercial (Conquistadores) sem caixa de correio para o exterior. E impressionante como me dizem que o carro pode ser deixado em qualquer hora e depois de 400km nao ter sitio onde deixar as chaves. Inadmissivel! Son las 3:55 a.m. y nadie de Avis Badajoz o Avis Madrid, me dan informacion sobre donde poner las llaves de los coches de alquiler. El taller de Avis Badajoz se encuentra dentro de un centro comercial (Conquistadores) sin buzon en el exterior. Es increible como me dicen que el coche se puede dejar en cualquier momento y despues de 400 km no hay donde dejar las llaves. !Inadmisible!

Translation

It's 3:55 in the morning and no one from Avis Badajoz or Avis Madrid has given me any information on where to put the keys to the rental cars. The Avis Badajoz workshop is located inside a shopping center (Conquistadores) with no mailbox for the outside. It's amazing how they tell me that the car can be left at any time and after 400km there is no place to leave the keys. Inadmissible! At 3:55 a.m. and at Avis Badajoz or Avis Madrid, they gave me information on where to put the keys in the rental cars. The Avis Badajoz building is located inside a shopping center (Conquistadores) without a buzzer outside. It's incredible how it tells me that the car can be left at any moment and after 400 km there is no place to leave the keys. Inadmissible!

Featured Review
★★
August 22, 2020
Original

La atencion en el punto es correcta y el vehiculo que nos alquilaron (un opel corsa) era ligeramente superior al que habiamos contratado ya que nos informaron de que no tenian stock del contratado. El vehiculo nuevo y bien cuidado pero nos lo entregaron sucio tanto interior como exteriormente. La suciedad exterior no supuso problema ya que era claramente producida por mosquitos y demas insectos tras algun viaje que debieron hacer los clientes anteriores, si bien tampoco es un detalle agradable que te entreguen asi el coche. El problema vino de la suciedad interior, ya que la misma era principalmente pelos de perro o gato que ademas de suponer una molestia en nuestro caso es un problema anadido dada la alergia a estos que nos supuso un viaje de ida bastante desagradable hasta que llegamos a la farmacia y poder comprar antihistaminicos. Al entregar el vehiculo lo comentamos y nos pidieron disculpas.

Translation

The attention at the point is correct and the vehicle they rented us (an Opel Corsa) was slightly superior to the one we had contracted since they informed us that they did not have stock of the contracted one. The vehicle was new and well maintained but it was delivered to us dirty both inside and outside. The exterior dirt was not a problem since it was clearly produced by mosquitoes and other insects after a trip that previous clients had to make, although it is not a pleasant detail to have the car delivered to you like this. The problem came from the interior dirt, since it was mainly dog or cat hair, which in addition to being a nuisance in our case, is an added problem given the allergy to these, which meant a rather unpleasant one-way trip until we got to the pharmacy and be able to buy antihistamines. When we delivered the vehicle we discussed it and they apologized to us.

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1 found this helpful
★★★★★
Local Guide September 1, 2024
Original
★★★★★
Local Guide June 1, 2024
Original
Very good support
Translation
Tres bonne prise en charge
★★★★★
June 1, 2024
Original
April 1, 2024
Original
They are scammers, we rented a car and they did not want to return the deposit, we had to claim it with lawyers. And the terrible treatment and the same thing happened to us in Italy.
Translation
Son unos estafadores, alquilamos un coche y no nos querian devolver la fianza, tuvimos que reclamarlo con abogados. Y el trato fatal y en Italia nos paso lo mismo.
★★★★★
Local Guide March 1, 2024
Original
Very good service from the staff, everything easy, great fleet, I will definitely trust them again next time!
Translation
Muy buena atencion del personal,todo facil,estupenda flota, sin duda volvere a confiar en ellos para la proxima vez!
★★★
December 1, 2023
Original
Ive been there once and its closed
Translation
Ahuna vez he ido y esta cerrado
★★★★★
Local Guide December 1, 2023
Original
Speed and friendliness
Translation
Rapidez y amabilidad
★★★★★
Local Guide December 1, 2023
Original
The treatment of their workers is great and the condition of their vehicles is excellent. I have been renting cars with them for several months and I have not changed companies. Everything great.
Translation
Genial el trato de sus trabajadores y excelente estado de sus vehiculos, llevo varios meses alquilando coches con ellos y no cambio de empresa. Genial todo.
★★★★★
December 1, 2023
Original
Delighted with my experience at AVIS BADAJOZ. They are very professional and decisive. I didnt have any problems, everything was advantages and facilities for me to maintain the vehicle for the time I had. I RECOMMEND IT
Translation
Encantada con mi experiencia en AVIS BADAJOZ. Son muy profesionales y resolutivos. No tuve ningun problema todo eran ventajas y facilidades para que mantuviera el vehiculo el tiempo del que dispuse. LO RECOMIENDO
★★★★★
December 1, 2023
Original
★★★★★
Local Guide December 1, 2022
Original
★★★★★
December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
★★★★★
December 1, 2022
Original
The treatment received was impressive. We asked for a superior car because it was not possible via the website and when we arrived they already had it ready. 100% recommended.
Translation
Impresionante el trato recibido. Pedimos un coche superior pq via web no era posible y cuando llegamos ya lo tenian preparado. Recomendable 100%.
1 helpful
Local Guide December 1, 2022
Original
THIS HAS BEEN MY CASE TODAY. RACE HAS RESERVED A REPLACEMENT CAR FOR ME IN THIS COMPANY, IN THIS CASE I DID NOT PHYSICALLY HAVE MY DRIVING LICENSE SO THEY COULD NOT GIVE ME THE CAR WE ARRIVED ABOUT 1:22 PM AND WHEN THEY TOLD ME THEY WOULD NOT GIVE IT TO ME MY FATHER AUTOMATICALLY HE HAS STARTED MAKING RACE CALLS TO MAKE SURE THAT WE COULD DO, THE LADY WHO IS BEHIND THE COUNTER SAYING THAT THE 13.30 CLOSED WITHOUT GIVING US THE OPPORTUNITY TO SOLVE IT WITH MY FATHERS DRIVERS LICENSE, THEY ACT AS IF THEY WERE A DISCO DOORMAN, INVITING US TO OUT AND CLOSING THE BARS WITHOUT WAITING TO MY FATHER I COULD SOLVE IT. LITTLE PROFESSIONALISM AND HUMAN QUALITY. I hope I dont have to serve you anywhere.
Translation
ESTE HA SIDO MI CASO HOY. RACE ME HA RESERVADO UN COCHE DE SUSTITUCION EN ESTA EMPRESA YO EN ESTA CASO NO TENIA FISICAMENTE MI CARNET DE CONDUCCION ASI QUE NO ME PODIAN DAR EL COCHE HEMOS LLEGADO SOBRE LAS 1322 Y CUANDO ME HAN DICHO QUE NO ME LO DABAN MI PADRE AUTOMATICAMENTE HA ENPEZADO HA HACER LLAMADAS A RACE PARA HABER QUE PODIAMOS HACER, LA SENORA QUE ESTA DETRAS DEL MOSTRADOR DICIENDO QUA LA 1330 CERRABAN SIN DARNOS LA OPORTUNIDAD DE PODER SOLUCIONARLO CON EL CARNET DE CONDUCTOR DE MI PADRE SE HAN PUESTO COMO SI FUERAN PORTEROS DE DISCOTECA INVITANDONOS A SALIR Y HECHANDO LAS REJAS SIN ESPERAR A QUE MI 0ADRE PUDIRA SOLUCIONARLO. POCA PROFESIONALIDAD Y CALIDAD HUMANA. Espero no tener que atenderos yo en ningun lugar.
December 1, 2022
Original
NOTICE TO AVIS CUSTOMERS. Be careful with the Avis Badajoz office in the Conquistadores shopping center. I briefly explain my disastrous experience. I rent a Citroen C3 car for 4 days. Total cost: 51285 euros. My partner and I have been preferred customers for many years (Avis Preferred). We add to the rental the total coverage and the protection for sprout of moons to have the minimum of problems. The car meets the tank full of gasoline (it is assumed ... you have to trust its word and the arrow of the tank, obviously). But !!! Serious error. We filled the tank at a service station at the exit from Merida towards Badajoz (where we rested) which is approximately half an hour or 50 km from the AVIS office. In this way, we thought that perhaps if there was some fuel missing it couldnt be a lot and in any case, if we have to pay for 3, 4 or 5 liters we will do it...and WOW WE DID IT...50 07 Eurazos per 5 liters of gasoline. They explain that it is due to the lack of fuel and there is a surcharge. I had never happened until now. Zero empathy. There is no way to negotiate anything or explain anything. SABLAZO. Of course they already have the 5 liters and have won 50 euros, but of course they have lost a client for years and I hope they think about it before hiring a car with the Badajoz Avis office. THEY ARE ALERT. Postdata: The half hour of waiting with the problems of the girl who attended us (with the visa, with the printer ...) does not count. I remind you that we put a good face at all times. I see how they spend it. See you never.
Translation
AVISO A LOS CLIENTES DE AVIS. Ojo con la oficina de Avis de Badajoz del centro comercial de Conquistadores. Les explico brevemente mi nefasta experiencia. Alquilo un coche Citroen C3 para 4 dias. Coste total: 51285 euros. Mi pareja y yo somos clientes preferentes desde hace muchos anos (Avis Preferred). Anadimos al alquiler la cobertura total y la proteccion por rotura de lunas para tener el minimo de problemas. El coche se encuentra con el deposito lleno de gasolina (se supone...hay que confiar en su palabra y en la flecha del deposito, obviamente). Pero !!!SORPRESA!!! GRAVE ERROR. Llenamos el deposito en una estacion de servicio a la salida de Merida hacia Badajoz (donde descansamos) que esta a media hora o 50 km aproximadamente de la oficina de AVIS. De esta forma, pensamos que tal vez si faltaba algo de combustible no podia ser mucha cantidad y en todo caso, si se tiene que pagar por 3, 4 o 5 litros ya lo haremos...y VAYA SI LO HICIMOS...5007 EURAZOS POR 5 LITROS DE GASOLINA. EXPLICAN QUE SE DEBE A QUE FALTA COMBUSTIBLE Y EXISTE UN RECARGO. Nunca me habia pasado hasta ahora. Empatia nula. No hay forma de negociar nada ni explicar nada. SABLAZO. Desde luego ya tienen los 5 litros y han ganado 50 euros, pero desde luego HAN PERDIDO UN CLIENTE DE HACE ANOS y espero que se lo piensen antes de contratar un coche con la oficina de AVIS DE BADAJOZ. ALERTADOS QUEDAN. postdata: la media hora de espera con los problemas de la chica que nos atendio (con la VISA, con la impresora...) no cuenta. Les recuerdo que pusimos buena cara en todo momento. Ya veo como se las gastan. Hasta nunca.
1 helpful
★★★★★
Local Guide December 1, 2022
Original
Excellent treatment. They resolve all doubts. They leave the option of returning the car at the Badajoz airport in the car that they have as a key box.
1 helpful
Local Guide December 1, 2022
Original
The day I go to pick up the car, they opened the office 15 minutes later than normal. To leave the keys, there was no one in the office, he was absent. And the office follows shopping center hours so they didnt let me return the car at 7 in the morning so I had to make changes to a hotel in another city since they didnt notify me of this detail when booking the car. I rent a lot of cars and this office is without a doubt the worst. P.S. There is an enterprise in the same area, and outside the shopping center. I havent rented there but a little will be better.
Translation
El dia que voy a recoger el coche, abrieron la oficina 15 min mas tarde de su horario. Para dejar las llaves, no habia nadie en la oficina, se habia ausentado. Y la oficina lleva horario del centro comercial por lo que no me dejaron devolver el coche a las 7 de la manana por lo q tuve q hacer cambios en un hotel en otra ciudad ya q en la reserva del coche no me avisaron de este detalle. Yo alquilo muchos coches y esta oficina la peor sin duda. PD. Hay un enterprise por la misma zona, y fuera del centro comercial. Yo no he alquilado ahi pero con poco sera mejor.
1 helpful
★★★★★
December 1, 2022
Original
I have used Avis Badajoz on two occasions, without a doubt this second time has made me loyal. Angel has been very kind, professional, understanding and facilitating. I can assure you that I will continue using Avis Badajoz thanks to him. Thank you so much!
Translation
He utilizado Avis Badajoz en dos ocasiones, sin duda esta segunda me ha fidelizado. Angel ha sido muy amable, profesional, comprensivo y facilitador. Puedo asegurar que seguire utilizando avis badajoz gracias a el. Muchas gracias!
1 helpful
★★★★★
December 1, 2022
Original
Good and efficient service
Translation
Servicio bueno y eficiente
Local Guide December 1, 2021
Original
Here are the screenshots of Juan Jose Nunezs rating and review. The attention of this agency is really disappointing. I dont recommend it. *********** I really am amazed by your response, because I tell you something, the lies fall under their weight, and I attached screenshots of the many calls I made to you, and the search and arrest order that your agency made, Shame, should give you , ahhh and by the way, here I am sending you the withholding of 210 from the bank since 07/19/21, what problem would you have with my card? Because the money was there. Dont worry, Im going to file a claim with the office, and to date they have not refunded me the remaining difference in the deposit.
Translation
Aqui estan las capturas de pantallas de la valoracion y resena de Juan Jose Nunez. De verdad decepcionante la atencion de esta agencia. No la recomiendo. *********** De verdad que alucino con su respuesta, porque le digo algo las mentiras caen por su peso, y le adjunte capturas de pantallas, de las muchas llamadas que le hice, y la orden de busqueda y captura que hizo su agencia, Verguenza, deberia darle, ahhh y por cierto, aqui le envio la retencion de 210 del banco desde el 19.07.21, cual problema tendrian uds con mi tarjeta? Porque alli estaba el dinero. No se preocupe que voy a poner una reclamacion a la oficina, Y a la fecha no me han reintegrado la diferencia restante de la fianza.
1 helpful
★★
Local Guide December 1, 2021
Original
★★★★★
December 1, 2021
Original

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