CICAR Los Cristianos in Arona

4.4
★★★★☆
(585 reviews)

Oficina de coches de alquiler en Los Cristianos. Car rental office in Los Cristianos. Autovermietung buro in Los Cristianos. Tenerife

Working Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 8 AM-8 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 922 75 11 25 cicar.com

Address

Estacion maritima de Los Cristianos, s/n

38640 Arona

Plus Code: 27WJ+VG Arona, Spain

Photo Gallery

Featured

Featured

Street View & 360deg

Street View & 360deg

Exterior

Exterior

Videos

Videos

Inside

Inside

4.4
★★★★☆
585 reviews

Rating Distribution

5 stars
400 (68.4%)
4 stars
96 (16.4%)
3 stars
43 (7.4%)
2 stars
12 (2.1%)
1 star
34 (5.8%)

Most Mentioned

insurance 21 port 15 island 13 office 13 parking lot 12 ferry 11 pick up 10 cost 8 fuel 7 deposit 5
Featured Review
★★★★★
October 8, 2024
Original

Booked CICAR with about 48hrs notice. Opted for an automatic hatchback. Initially we struggled to find the office, but I think that was our own fault. I called the office and the guy I spoke to was helpful in guiding us to the correct location (it is inside the ferry terminal, something we didn't know existed!) We were given an Opal Corsa automatic. There were some existing bumps and scrapes on it, so I took photos of this for my own piece of mind prior to leaving. Car worked great and we had a good day out. Returned the car at the end of the day and the guy asked if we had refueled it, I got a copy of the receipt from 20 minutes before, and he refunded the fuel deposit immediately. Nobody checked the car for damage after we used it, however thankfully we didn't add to it! Very smooth process overall and good customer service. I would definitely recommend using CICAR

Featured Review
★★★★★
September 2, 2024
Original

Good experience. Car is fully insured, you do not have to worry about anything. The process of handing the car was smooth and easy. You can opt to receive the car at your hotel.

Featured Review
★★★★★
June 26, 2024
Original

Very easy to book on the website (no credit card needed), very easy to get the car from the location. If there is fuel in the tank you have to pay for it and they give you the money back when you return the car, if you let the same amount of fuel in it. My only 'problem' was that I booked a smaller model, automatic gearshift and they gave me a bigger model which I would have avoided since some roads on the island are very narrow. It would be nice if they inform you about this in advance, but it worked out well for us even so. Don't worry if the car has scratches or other visible damages, I lost time taking photos of mine at the beginning and no one cared to verify it when I returned it. For sure I would book from them again if I return to Tenerife.

Featured Review
★★★★★
April 7, 2024
Original

Used these guys for the first time for a short term rental. Great service. Very easy to deal with and pick up/drop off was super easy unlike most of the global rental firms. Very fair price too. Highly recommended and would most definitely use again. Very good.

Featured Review
★★★★★
June 2, 2023
Original

10/10. Hire car company the opposite of every hire car company I've experienced. No credit card down when reserving online. Full insurance default, no excess. Full flexibility, can bring back early and they pay the difference, and likewise to extend. Drop off different place to pickup at no extra cost. Quick pickup and drop off. Very cheap. 6 days for a Fiat 500 for 149e

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2 found this helpful
Featured Review
★★★★★
May 9, 2023
Original

I rented a car from CICAR twice during my stay on Tenerife and I was very satisfied with the service. The staff was friendly and helpful and the car was in good condition. The rental process was quick and easy and I didn't have to wait long to pick up the car. The prices were reasonable and there were no hidden fees or charges. I would definitely recommend this car rental company to anyone visiting Tenerife.

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2 found this helpful
Featured Review
★★★★★
April 18, 2023
Original

Fantastic service. We booked the car online with a car seat for child. No fuss collecting the keys and no upselling on insurance, all is included. Collected the car full and returned it the same way. No problems with the car for the duration of the rental. We paid a deposit for the fuel, if we didn't return the car full and that was refunded with no fuss. Next time we are back in the canaries, this is the only company I will be looking at.

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1 found this helpful
Featured Review
★★★★★
July 31, 2022
Original

2nd time we rented at CICAR. Earlier this year on Gran Canaria / Playa del Ingles now on Tenerife. Rented a Seat Ibiza but got a Peugeot 3008. Bigger car, would normally cost more but of course the upgrade is free of charge. The office is inside the harbor terminal building. Cars are at the parking lot which is probably a 200 meter walk. What can I say? Nice car, clean car. Had some scratches and dents here and there but that is what you can expect with a rental car. The only downside was that the fuel tank was perhaps at 10% so I had to go and fill her up before we could start our trip. You can return it the same way you took it from CICAR but would be nice if there was at least half a tank left. If you go to Tenerife be sure to rent a car and visit Teide National Park. It is amazing. Also visit the same National Park at night if you are a stargazer. 3rd best place in the world to watch stars.

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2 found this helpful
★★★★
November 28, 2024
Original
One customer service representative in a warm office inside the ferry terminal. You had to wait 20 minutes for your turn, but you got the keys quickly at the counter. The car had to be picked up 100m away from a closed parking lot, where the angry gatekeeper opened the gate against the parking ticket received with the keys. The car was better than ordered, but only 90 km of fuel in the tank. Its not nice to be the first to fill up the car and wonder how much fuel you need. The car was well equipped, but there was a clearly visible long scratch on the door, the steering wheel was a bit crooked, the tires bounced a bit at 90 speed and later it became clear that there was no water on the windshield. The car was returned quickly and the fuel deposit was returned immediately. I prefer the delivery and return of a full tank. The car could also have been serviced before handing over. Due to these reasons, I would only give three stars, but since the car received was significantly better than the one ordered, I give four stars.
Translation
Yksi asiakaspalvelija lauttaterminaalin sisalla sijaitsevassa lampimassa toimistossa. Omaa vuoroa piti jonottaa 20 min, mutta tiskilla avaimet sai nopeasti. Auto piti hakea 100m paasta suljetulta parkkipaikalta, missa vihainen porttivahti avasi portin avainten mukana saatua pysakointilipuketta vastaan. Auto oli parempi tasoltaan kuin tilattu, mutta tankissa vain 90km polttoainetta. Ei ole mukava kayda heti ensimmaiseksi tankkaamassa auto ja miettia paljonko polttoainetta tarvitsee. Auto oli hyvin varusteltu, mutta selkeasti nakyva pitka naarmu ovessa, ratti hieman vinossa, renkaat hieman pompotti 90 vauhdissa ja myohemmin selvisi, etta tuulilasille ei tullut vetta. Auton palautus tapahtui nopeasti ja polttoainepantti palautettiin heti. Pidan enemman tayden tankin luovutuksesta ja palautuksesta. Auto olisi myos voitu huoltaa ennen luovutusta. Naista syista johtuen antaisin vain kolme tahtea, mutta koska saatu auto oli huomattavasti parempi kuin tilattu niin annan nelja tahtea.
★★★★★
Local Guide November 26, 2024
Original
Simple, cheap and quick, after showing my driving license I got the keys in a minute, no additional fees, easy access to the parking lot, when returning the car it also took a while, I gave the keys back and after 10 seconds it was all over, I recommend it and I will definitely come back if I visit Tenerife again, best regards .
Translation
Prosto tanio i szybko po okazaniu prawa jazdy w minut dosta em kluczyki , adnych dodatkowych op at, prosty dojazd do parkingu , przy zwrocie auta rownie zajolo to chwilk odda em kluczyki i po 10 sekundach by o po wszystkim ,polecam i na pewno wroc je li odwiedz Teneryf poraz kolejny pozdrawiam.
★★★★★
November 1, 2024
Original
Experience in October, early arrival for ferry 8:30 Empty parking lot very easy to find a space. Agency opening at 8 a.m. but keys left in the mailbox provided with the filled envelope. In front of the ferry gate in Estacion Maritima. Great experience.
Translation
Experience en octobre, arrivee tot pour ferry 8:30 Parking vide tres facile de trouver une place. Agence ouvrant a 8h mais cles deposees dans la boite aux lettres prevue avec l enveloppe remplie. En face de la porte d embarquement du ferry dans la Estacion Maritima. Experience super.
★★★★★
November 1, 2024
Original
I booked a Seat Tarraco for 3 days in Los Cristianos in Tenerife. It had just under 10,000 km. I have been booking with them for several years and have never been disappointed with their service. The welcome is very friendly and professional. This year I had to give a deposit of 45 for the 3/4 tank when returning the car I specified that I had a full tank with the receipt from the fuel pump. To my great surprise I was given back my deposit and the difference from the full price. I have never seen such honesty from a car rental agency. I strongly recommend it to you.
Translation
Jai reserve une Seat Tarraco pour 3 jours a Los Cristianos a Tenerife. Elle avait un peu moins de 10000 km. Cela fait plusieurs annees que je reserve chez eux et je nai jamais ete decu de leur service. Laccueil est tres aimable et professionnel. Cette annee jai du donnee une caution de 45 pour le reservoir a 3/4 lors lors du retour de la voiture jai precise que javais le plein avec le ticket de caisse de la pompe a essence. A ma grande surprise on ma rendu ma caution et en plus la difference du plein. Je nai jamais vu une telle honnetete chez une agence de location de voiture. Je vous la conseille fortement.
★★★★★
Local Guide November 1, 2024
Original
Very good service, it was very easy to return the car and what I liked most was that they returned the money the same day.
Translation
Muy buen servicio, ha sido muy facil devolver el coche y lo que me ha gustado mas han devuelto el dinero el mismo dia .
★★★★★
October 1, 2024
Original
★★★★★
Local Guide September 1, 2024
Original
A 10 in treatment and efficiency. The guy who helped us is a great professional.
Translation
Un 10 en el trato y en la eficiencia. El chico que nos atendio es un gran profesional.
★★★★★
Local Guide September 1, 2024
Original
I recommend this company with all confidence. They have very good cars and prices, and the assistance and support services are rated 10+
Translation
Recomand cu toata increderea aceasta firma. Au masini si preturi foarte bune, iar serviciile de asistenta si suport sunt de nota 10+
★★★★★
Local Guide September 1, 2024
Original
Local Guide September 1, 2024
Original
I am going to deliver a car to the Christians dock and to do so in the parking lot that is reserved for cicar I have to wait in line for more than an hour since you enter through the common entrance to the public parking lot. It does not seem normal to me that it does not have access enabled for rent a car and that it has to wait so long to enter a reserved parking lot.
Translation
Voy a entregar un coche en el muelle de los cristianos y para hacerlo en el parking que esta reservado para cicar tengo que hacer una cola de mas de una hora de espera ya que entras por la entrada comun al parking publico. No me parece normal que no tenga un acceso habilitado para rent a car y que tenga que sufrir una espera tan larga para entrar en un parking reservado.
★★★★
September 1, 2024
Original
★★★★★
Local Guide September 1, 2024
Original
★★★★★
August 1, 2024
Original
Seamless. For me, the best rental company on the island. Thanks
Translation
Bezproblemove. Pro mne nejlep i p j ovna na ostrov . Diky
★★★★★
August 1, 2024
Original
★★
August 1, 2024
Original
We arrived on time for the delivery, we had reserved a car a month in advance and we are still waiting for the car, it seems bad to me that reserved a month in advance the car arrives the same day and with a delay in milk
Translation
Llegamos puntuales para la entrega, teniamos resarvado un coche con un mes de antelacion y aun estamos esperando por el coche, me parece mal que reservado con un mes de antelacion llegue el mismo dia el coche y con un retraso de la leche
★★★★★
Local Guide August 1, 2024
Original
Low cost
★★★★★
August 1, 2024
Original
★★★★★
Local Guide July 1, 2024
Original
Apart from the always full parking lot where you can return the keys, everything went well. The employee was very correct and even reimbursed me for the excess fuel I used
Translation
A part le parking toujours plein ou remettre les cles, tout s est bien passe. L employe a ete tres correct et m a meme rembourse le trop de carburant mis
Local Guide July 1, 2024
Original
Only marketing! I booked an SUV (Peugeot 2008) more than a month in advance for 10 days at the price of 251, so it was very good, because I had only found the MG at the airport for less than an SUV, but I said I would take the bus to Los Cristianos in the port for a car that I wanted more. On the rental day they call me about 1 hour before to tell me that the booked car is not available and can be replaced with an Opel Astra at a lower booking price. At that moment I had already left the airport and unfortunately I was forced to accept. I arrive at Cicar in the port, he makes me pay 247 euros (4 euros less) and tells me that the petrol in the car is a gift (As if it were placed by them, it is certainly paid for by the previous customer.) I leave for the car, arrive and find a 2010 Opel Astra.... Damn me when I didnt book the MG in the airport for 212 euros. I started the car and the so-called petrol given away was less than a line (up to 7 liters of petrol, around 10 euros).... I was more than disappointed... MARKETING AND NOT MORE... I book an SUV car of up to 2 years old for 251 euros I find myself a Hatcback thats about 14 years old and I pay 4 euros less than I should with 10 euros of petrol? .. Tell me if the cars and prices published are not just to attract... NEVER cicar again!!!
Translation
Solo marketing! Ho prenotato con piu di un mese in anticipo una SUV ( Peugeot 2008 ) per 10 giorni al prezzo di 251 sicche molto buono, perche una SUV a meno avevo trovato solo la MG in aeroporto, ma ho detto che prendero lautobus fino a Los Cristianos nel porto per una machina che desideravo di piu. Il giorno del noleggio mi chiamano circa 1 ora prima per dirmi che la macchina prenotata non e disponibile e puo essere sostituita con una Opel Astra a un prezo inferiore della prenotazione. In quel momento ero gia partito dal aeroporto e purtroppo sono stato costretto ad accettare. Arrivo alla Cicar nel porto, mi fa pagare 247 euro ( 4 euro in meno) e mi dice che la benzina nella macchina e in regalo (Come se fosse messa da loro, e di certo pagata dal cliente precedente .) Parto per la macchina, arrivo e trovo una Opel Astra del 2010 .... Accidenti a me quando non ho prenotato la MG nel aeroporto per 212 euro. Metto lauto in moto e la benzina cosi detta regalata era meno di una linia (fino a 7 litri di benzina, circa 10 euro) .... sono rimasto piu che deluso ... MARKETING E NON ALTRO ... Prenoto un auto SUV di massimo 2 anni con 251 euro Mi trovo una Hatcback di circa 14 anni e pago 4 euro in meno del dovuto con 10 euro di benzina ? .. Ditemi voi se le macchine e i prezzi pubblicati non sono solo per attirare ... MAI piu cicar !!!
2 helpful
★★★★★
Local Guide July 1, 2024
Original
We turned to Cicar located inside the maritime station of Los Cristianos after realizing that many roads were a little dangerous to travel on a scooter. So it wasnt in our plans to rent a car and we would only need it for 1 day. We found a lot of courtesy and we were given availability for a 500 for the next day at a really low cost. To our great surprise, the next day instead of a 500 at the same price we got a DS 4, which is at a decidedly higher level. The rental and return procedures were very quick and hassle-free.
Translation
Ci siamo rivolti a Cicar situato allinterno della stazione marittima di Los Cristianos dopo esserci accorti che in scooter tante strade erano un po pericolose da percorrere. Quindi non era nei nostri programmi noleggiare un auto e ci sarebbe servita per 1 solo giorno. Abbiamo trovato molta cortesia e ci e stata data disponibilita per una 500 per il giorno successivo ad un costo veramente basso. Con nostra grande sorpresa il giorno dopo invece che una 500 allo stesso prezzo abbiamo avuto una DS 4, che e ad un livello decisamente superiore. Le procedure di noleggio e restituzione sono state velocissime e senza intoppi.
2 helpful
★★★★★
Local Guide July 1, 2024
Original
★★★★★
July 1, 2024
Original
2nd time to hire a car with cicar and the service has been outstanding and will most defo use again when going bk to tenerife
★★★★★
Local Guide June 1, 2024
Original
A rental worth recommending. Prices are some of the best in Tenerife, there are many offices and a large selection of cars. Picking up the car from the hotel was included in the price, but returning the car involved leaving the keys at the hotel reception. Initially, the guy from the service came with documents from another car, but within 10 minutes he turned around and showed up with the correct ones.
Translation
Wypo yczalnia godna polecenia. Ceny jedne z najlepszych na Teneryfie, sporo biur i du y wybor samochodow. Odbior auta spod hotelu mieli my w cenie, natomiast zdanie auta polega o na zostawieniu kluczykow w recepcji hotelowej. Pocz tkowo ch opak z obs ugi przyjecha z dokumentami od innego auta, ale w 10 minut obroci i pojawi si ju z w a ciwymi.
★★★★★
Local Guide June 1, 2024
Original
Excellent service I recommend
★★★★★
June 1, 2024
Original
Great service, easy and fast to rent, nice and new cars. Everything was perfect!
★★★★★
June 1, 2024
Original
The car renting is very convenient at good price. the customer care is very poor. The lady that sits at the los Cristiano s office is extremely unpleasant and very ignorant. Other than that if you re prepared to deal with such persons, this car rental is mildly suggested. .... In addition to these above, the company refunded the gas money partially, which is a totally fair move on their side. I was not expecting this to happen, but this made me adjust my review. It is a 4* now, and correct company (let alone the person behind the counter...) so thanks for the fair play! :::: UPDATE:::: - we went back and rent a car from CICAR again. This time, it was smooth as it should be. I give 5*! Thank you for the professional attitude and the service this time!
★★★★★
June 1, 2024
Original
Local Guide May 1, 2024
Original
We had a reservation for 10 oclock and there was a line to receive the car. 45 minute wait. There is no right. There was only one person manning the counter. Cicar is a monopoly and that is why they treat customers this way. The city council of #Arona and the island #Cabildo cannot allow this.
Translation
Teniamos reserva para las 10 horas y habia cola para recepcionar el coche. 45 minutos de espera. No hay derecho. Habia solo una persona atendiendo el mostrador. Cicar es un monopolio y por eso tratan asi a los clientes. El ayuntamiento de #Arona y el #Cabildo insular no pueden permitir esto.
★★★★★
Local Guide May 1, 2024
Original
Easy and nice experience
★★★★★
May 1, 2024
Original
Perfect, rent a car without any fuss, without a deposit and everything insured.
Translation
Perfect, zonder poespas een auto huren zonder borg en alles verzekerd.
★★★★
May 1, 2024
Original
★★★★★
Local Guide April 1, 2024
Original
Nice service.

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