Tops Rent a Car in Alicante

4.8
★★★★★
(108 reviews)

Working Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location

Contact Information

+34 663 89 72 81 topsrentacar.com

Address

Gran Alacant - Bungalow57/556, Av. de Noruega, 165

03130 Alicante

Plus Code: 6FQC+F6 Gran Alacant, Spain

Photo Gallery

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Street View & 360deg

Street View & 360deg

4.8
★★★★★
108 reviews

Rating Distribution

5 stars
101 (93.5%)
4 stars
2 (1.9%)
3 stars
0 (0.0%)
2 stars
0 (0.0%)
1 star
5 (4.6%)

Most Mentioned

airport 29 price 25 communication 8 owner 7 business 6 pick up 6 area 4 humor 4 villa 3 transfer 2
Featured Review
★★★★★
August 5, 2024
Original

My wife booked a car through Juwon, and I have to say, he's the best I've ever rented from. Seriously, this guy went above and beyond to make our experience smooth and enjoyable. In a world where everything's online, it's nice to be treated like a person, not just another booking. Keep up the great work, Juwon! We'll be back for sure.

Featured Review
★★★★★
August 4, 2024
Original

Extremely good and honest service, and also complementary lift to the airport on our departure day at the agreed time of arrival. Can definitely recommend this car rental for any one else.

Featured Review
★★★★★
August 1, 2024
Original

We couldn't be happier to recommend Tops Rent a Car to anybody needing a vehicle in the Alicante area. The customer service is the best we've ever experienced. We initially rented a little Hyundai for a week and extended it for a month. Nothing was a problem, our every need catered for. No hesitation in using this service again or recommending.

Featured Review
★★★★★
July 31, 2024
Original

Best car rental service in alicante. Really god service, nice staff, always on time and great prices. The car worked perfectly. And all the transactions were smooth. I recommend everyone to use their services.

Featured Review
★★★★★
July 30, 2024
Original

Thanks for great overall service and that you managed to provide us with a car with such short notice. Extra thankfull for the ability to drop the car off at the airport upon our departure home to Sweden. Hoping to return to the Alicante area soon.

Featured Review
★★★★★
July 16, 2024
Original

We messaged last minute to rent a car for 2. Juwon was quick to respond, and have the car ready (modern Toyota with 20,000 miles on the clock). He was incredibly friendly and gave us all the time we needed to assess the car, and sort paperwork. He also provided airport transfer on our last day. Would recommend the service, and will use again in the future.

Featured Review
★★★★★
June 18, 2024
Original

Available and reliable car rental. Also offers pickup and drop off at the airport which is very convenient. Good prices and nice guy who runs the company. I can recommend and will rent again when I come back to Alicante

Featured Review
★★★★★
May 27, 2023
Original

I had to leave a review because getting the right transport WILL make all the difference to your vacation in Alicante. We learnt the hard way that the taxi services and bus services are really bad. On the first day, we nearly got stranded late night out as it was so hard to book a taxi back and the buses can take an HOUR to come (this is no exaggeration). Furthermore, theres nothing like Uber there. So we decided to book this rental service the next day and within two hours our car was delivered to us at our hotel. The car was in spectacular condition and the manager was easy to communicate with (we speak English). The car drove well and it really made a big difference to our whole trip. Upon returning the car, the manager drove us to the airport and let us know that whenever we come back he would also pick us up for free if we decide to rent with him. The refund of the deposit was back in the account within a couple days so for anyone looking for peace of mind when travelling in Alicante, I 100% recommend this company.

Review photo
3 found this helpful
★★★★★
November 1, 2024
Original
Good service and orderly rental process. Can be recommended.
Translation
God service og ryddig leieprosess. Kan anbefales.
★★★★★
November 1, 2024
Original
Great service!
★★★★★
November 1, 2024
Original
Very good service .
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Mr. Juwon was very friendly and kind. He came to pick us up to see the car, we were able to have a very friendly chat. I highly recommend this rental agency for your trips to Alicante.
Translation
Monsieur Juwon etait tres aimable et gentil. Il est venu nous chercher pour voir la voiture, on a pu avoir une discussion tres amicale. Je conseille fortement cette agence de location pour vos voyages a alicante.
★★★★★
October 1, 2024
Original
Car in good condition. Owner very helpful. Airport collection and drop off in price. Thank you!!
October 1, 2024
Original
Absolut Scam !! Dont rent it here. Didnt get my deposit back. Taking now legal actions. And I made Videos and fotos to justfy my review. Even the owner is denying in his comment, i would not rent it from there. The whole Team is not saying the truth and thats absolutly scam.
★★★★★
Local Guide October 1, 2024
Original
Juwon was very friendly and very accommodating. He picked us up from our house to take us to our rental car and also dropped us off at the airport after returning the vehicle to him (on a Sunday!) He accepted our (French) debit card at no extra cost. He warned me that the deposit would only be returned to me a month later (instead of a week for credit cards) and I confirm that I received it 3 days ago (rental for 2 people, made in August 2024). Attractive price and free transfers from and to the airport I can only recommend it!
Translation
Juwon a ete tres sympathique et tres arrangeant. Il est venu nous chercher chez nous pour nous emmener a notre voiture de location et nous a egalement deposes a l aeroport apres lui avoir rendu le vehicule (un dimanche !) Il a accepte notre carte de debit (francaise) sans frais supplementaires. Il m a prevenu que la caution me serait rendue qu un mois plus tard (au lieu d une semaine pour des cartes de credit) et je vous confirme l avoir recue il y a 3j (location pour 2 personnes, effectuee en aout 2024). Prix attractif et transferts gratuits depuis et jusqu a l aeroport Je ne peux que le recommander !
★★★★★
October 1, 2024
Original
★★★★★
September 1, 2024
Original
Very friendly and helpful landlord. Communication via phone or WhatsApp works very well in English and Spanish. Always recommended.
Translation
Sehr freundlicher und hilfsbereiter Vermieter. Kommunikation ubers Telefon oder WhatsApp klappt sehr gut auf Englisch und Spanisch. Immer wieder Empfehlenswert.
★★★★★
September 1, 2024
Original
Very nice man, great service and very professional. If I return to the area, I would definitely repeat with him.
Translation
Hombre muy simpatico, gran servicio y muy profesional. Si vuelvo por la zona, sin duda repetiria con el.
★★★★★
Local Guide September 1, 2024
Original
Everything is in perfect order, the cars are clean and well-kept. The prices are good, and you can rent even without a credit card, but you have to take into account the deposit (which was returned to the account 2 weeks after returning). The car can be picked up and returned to the agreed place, and transport to the airport is included in the price. The gentleman with whom I arranged the car was very nice, smiling, and didnt say anything stupid when picking up the car. The only thing that can be questioned is punctuality, but it did not deviate from the Spanish norm. The employees English is excellent, its easy to communicate even if you have problems with it yourself. Overall, I recommend it
Translation
Wszystko w najlepszym porz dku, auta czyste i zadbane. Ceny dobre, a wynaj mo na nawet bez karty kredytowej ale trzeba si liczy z kaucj (ktora wroci a na konto po 2 tygodniach od powrotu). Auto mo na odebra i odda w umowionym miejscu a dowoz na lotnisko w cenie. Pan z ktorym za atwia em samochod by bardzo mi y, u miechni ty, nie czepia si przy odbiorze samochodu g upot. Jedynie co do punktualno ci mo na mie zastrze enia ale nie odbiega od hiszpa skiej normy. Angielski pracownika wietny, atwo si dogada nawet jak samemu ma si z nim problemy. Ogolnie polecam
★★★★★
September 1, 2024
Original
As smooth and good as possible! Incredible service.
Translation
Hur smidigt och bra som helst! Otrolig service.
★★★★★
August 1, 2024
Original
We rented a 7 seated car with short notice. Always available and helpful. Free transport from our flat to pick up the car. Recommend to book the car in advance for even better service.
★★★★★
August 1, 2024
Original
Super experience by a nice person. Picked up at the airport, the car and the price ok. You dont have to worry about extra insurance. We were also picked up and driven to the airport when we had to leave. We can safely recommend this rental company and we will rent a car from this company when we go to Gran Alacant again.
Translation
Super opplevelse av en hyggelig person. Hentet pa flyplassen, bilen og prisen ok. Du slipper alt mas om ekstra forsikring. Vi ble ogsa hentet og kjort til flyplassen nar vi skulle reise. Vi kan trygt anbefale denne utleieren og vi skal leie bil fra dette firmaet nar vi igjen skal til Gran Alacant.
★★★★★
August 1, 2024
Original
Slight lack of communication regarding pick-up at the airport, otherwise only a positive experience. Very nice man, not tight about purchasing additional services. Was picked up and brought from/to the airport. Will rent a car at the same place next time.
Translation
Litt kommunikasjonssvikt vedr henting pa flyplassen, ellers bare positiv opplevelse. Veldig hyggelig mann, ikke <<tyt>> vedr kjop av tilleggstjenester. Ble hentet og brakt fra/til flyplassen. Skal leie bil samme sted neste gang.
★★★★★
August 1, 2024
Original
★★★★★
August 1, 2024
Original
Can highly recommend Juwon. Very service minded and helpful. He drove the car to us, gave us a child seat when we needed it and drove us to the airport at 04:00. Lovely guy that I will use every time I am in Gran Alicante
Translation
Kan anbefale Juwon pa det sterkeste. Veldig service minded og hjelpsom. Han kjorte bilen til oss,ga oss et barnesete da vi trengte det og kjorte oss til flyplassen 04:00. Herlig fyr som jeg kommer til a benytte hver gang jeg er i Gran Alicante
★★★★★
August 1, 2024
Original
I recommend very good service with an impeccable car very good price quality Thank you for your patience and kindness despite difficult communication in English
★★★★★
August 1, 2024
Original
I recommend +++. He was very accommodating and great car for 4 people. Great contact and even dropped us off at the airport!
Translation
Je recommande +++. Il a ete tres arrangeant et super voiture pour 4 personnes. Super contacte et nous a meme depose a l aeroport !
★★★★
July 1, 2024
Original
Can be recommended. Was picked up at the airport at midnight and driven to Gran Alacant, where the car we were to hire was located. New car that was clean and nice. I give 4 stars because we had to call to be picked up and had to wait a while. We thought this happened automatically since we had entered the flight info. It also seems that it took a little long before the deposit was returned. Otherwise a good experience and would happily use them again
Translation
Kan anbefales. Ble hentet pa flyplassen ved midnatt og kjort til Gran Alacant hvor bilen vi skulle leie befant seg. Ny bil som var ren og fin. Jeg gir 4 stjerner siden vi matte ringe for a bli hentet, og matte vente en stund. Vi trodde dette skjedde automatisk siden vi hadde oppgitt fly info. Synes ogsa det tok litt lang tid for depositum ble tilbakefort. Ellers en god opplevelse og bruker dem gjerne igjen
★★★★★
July 1, 2024
Original
Everything was perfect! Great service!
★★★★★
July 1, 2024
Original
Excellent service Thank you
★★★★★
Local Guide July 1, 2024
Original
I recommend +++ Thanks to Juan for picking us up from the airport at 2am and bringing us back for departure, the rental car was comfortable clean, I would not hesitate to call on him for a future trip
★★★★★
July 1, 2024
Original
Very reliable..great customer service... Will book again soon
★★★★★
Local Guide June 1, 2024
Original
Quick service and good pricing. We rent hyundai i10 for 5 days. We got a free ride to the airport at last day of our stay. For big plus is that you can leave a car at the airport or in the office location.
★★★★★
May 1, 2024
Original
Really everything was great and a great, friendly and helpful operator. I would order a vehicle from him again every time.
★★★★★
April 1, 2024
Original
I had doubts about this car rental company but I have to say the service is really good! the owner speaks English very well and very friendly. I highly recommend it!
★★★★★
April 1, 2024
Original
Perfect service!
★★★★★
April 1, 2024
Original
★★★★★
April 1, 2024
Original
★★★★★
April 1, 2024
Original
★★★★★
April 1, 2024
Original
Very smooth pickup and drop off at the airport.
★★★★★
Local Guide April 1, 2024
Original
If I could give more stars I would!!!! If you come here to Alicante or surrounding areas call him!! Availability is its second name...highly recommended!!!!! Hes also super cute!! He takes you to the hotel after returning the car and also to the airport the next day.. Its a service that no one has... Call him a little in advance if you can, he will pick you up at the airport without paying extra.. Thanks for everything!
Translation
Se potessi mettere piu stelle lo farei!!!! Se venite qui ad Alicante o dintorni chiamatelo!! La disponibilita e il suo secondo nome..consigliatissimo!!!!! E anche super simpatico!! Ti accompagna in hotel dopo aver riconsegnato la macchina e anche allaereoporto il giorno dopo.. E un servizio che nessuno ha.. Chiamatelo un po in anticipo se riuscite, vi verra a prendere in aeroporto senza pagare in piu.. Grazie di tutto!
★★★★★
March 1, 2024
Original
I would give 6 stars if I could! Exceptional customer care, friendly service and great value for money. I will use you again in the future. Thank you very much.

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