RentalPlus Alicante in Alicante

Rentalplus is a very bad company Rentalplus is a very bad company. We rented a broken car, we had to change it to another car. The communication was so slow and NO service! Only waiting! They promised us to give 100 euro's back. We are trying now for 3 months to get our money back. No communication, no reply's on emails. On the phone every time the same answer: "we give your money back" But they dont do it! Dont go to rentalplus. Go to MALCO. There you get service and they know how you have to deal with customers.

I rented a 7 seater from here in August. Was contacted before I left London by Flavius who assured me all was in order. . The price was very competitive and the car was ready for me when I arrived. There were a few issues which meant changing the vehicle after a few days, But Flavius was always available on wassap and gave excellent service!!. The office does not open until after 9am . I needed to return the car early because my flight was early. Flavius came specially early on his own time so I could return the vehicle and even called me a taxi to the airport. He is a valuable asset to that company and really went beyond what most other people would do to look after a customer. Top marks to Flavius. Really impressed. He deserves a massive bonus. Will recommend and use again. Thanks Flavius..

SCAMMERS!!! This is the worst rental car company I have used. I have traveled the world for over 30 years and have rented cars from many different companies. Their website looks good, the price was good and I chose a 7-seater without insurance, room for a large and a small suitcase. When I went to collect the car in Alicante, I had to pay 420 euros for insurance because I only had a debit card (with enough coverage) and not a credit card. They then gave me a Kia with zero luggage space and an empty gas tank. When we had to return the car, the shop didn't open until 0930, so I had to speak to someone in the neighboring building to return the car. When I finally got on the plane, I received an email that they had charged me 150 euros because there was some candy wrappers on the floor of the car. I asked for pictures and got pictures of the same candy wrapper from different angles... so STAY AWAY FROM THIS CAR RENTAL COMPANY

Very good service,professional and well mannered..would definitely use again..

Great service and price for car rental on our holiday. Less than 10 minutes drive from the airport

We rented a car for our holiday easy and freindy service would definitely recommend

Absolutely disgusting service. They got me the wrong category car - instead of a diesel car (for which I made an extra payment), I was given a petrol car, resulting in me losing fuel money on a long trip. My gold visa embossed business credit card, with a limit of 5000 euros, was not accepted, apparently to sell expensive insurance. The difference between the regular insurance and the car category price was still not refunded. Also, they delayed issuing the car for almost two hours, which resulted in me being late for the airport. Terrible!!!

Do not hire a car from this company . Absolutely shocking service and extra charges after booking .