Europcar Alcorcon - Alquiler de Coches in Alcorcon

3.7
★★★★☆
(244 reviews)

Bienvenido a Europcar Alcorcon, agencia de alquiler de coches. Nuestra oferta diaria incluye una atencion inmejorable, vehiculos nuevos y precios competitivos. Tanto si deseas alquilar un coche por trabajo o por placer como si necesitas un coche (urbano, familiar o de lujo), una furgoneta o un camion, Europcar tiene el vehiculo de alquiler perfecto para ti. Alquilar un coche o una furgoneta es ahora mas sencillo que nunca, gracias al sistema de reserva online disponible en nuestra web o en nuestra app. Recoger y dejar tu vehiculo nunca habia sido tan facil. !Que disfrutes del viaje!

Working Hours

Monday 8:30 AM-7 PM
Tuesday 8:30 AM-7 PM
Wednesday 8:30 AM-7 PM
Thursday 8:30 AM-7 PM
Friday Closed
Saturday 9 AM-1 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Contact Information

+34 916 44 48 49 europcar.es

Address

Av. de Europa, 22

28922 Alcorcon

Plus Code: 84VW+H9 Alcorcon, Spain

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By owner

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Street View & 360deg

3.7
★★★★☆
244 reviews

Rating Distribution

5 stars
128 (52.5%)
4 stars
31 (12.7%)
3 stars
21 (8.6%)
2 stars
6 (2.5%)
1 star
58 (23.8%)

Most Mentioned

price 22 security deposit 15 van 11 office 9 insurance 9 return 7 money 7 phone 6 scammers 5 photography 5
Featured Review
★★★★★
November 21, 2024
Original

Me ofrecieron un gran coche y todo fueron facilidades. Muy majos los empleados del centro de Alcorcon

Translation

They offered me a great car and everything was easy. The employees at the Alcorcon center are very nice.

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Featured Review
★★★★
August 30, 2024
Original

Entregamos el coche con la oficina serian las 19:30 echamos las llaves al buzon y el coche se quedo aparcado en la calle me retuvieron 500EUR que me devuelven pasados unos dias, pero seria de agradecer para los clientes que si el coche esta bien y que no tendras ningun problema en recibir tus 500EUR de fianza y mandarles un correo un mensaje una llamada

Translation

We delivered the car to the office, it would be 7:30 p.m., we put the keys in the mailbox and the car was parked on the street. They withheld EUR500 from me, which they returned to me after a few days, but it would be appreciated for the clients if the car is good and that you will not have any problem receiving your EUR500 deposit and sending them an email, a message, a call

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Featured Review
July 8, 2024
Original

Despues de 15 o 20 anos, los que lleveran, alquilando coches en la gasolinera habitual alquilo un coche este miercoles y al ir a recogerlo, a ultima hora, me encuentro que no estan ahi, se han trasladado y nadie avisa de nada. A pesar de correr lo que pude no llegue a recogerlo a la tienda nueva. La chica tampoco ayudo mucho. Tienen que avisar de esos cambios cuando alquilemos. Fatal, no me veran mas por ahi.

Translation

After 15 or 20 years, those who have been renting cars at the usual gas station, I rent a car this Wednesday and when I go to pick it up, at the last minute, I find that they are not there, they have moved and no one tells me anything. Despite running as much as I could, I didn't get to pick it up at the new store. The girl didn't help much either. They have to notify us of these changes when we rent. Fatal, you won't see me around again.

Featured Review
June 28, 2024
Original

Pesima actitud por parte de los gestores ATTCC en el local, se pierden en los detalles y no enfocan lo importante. Entregan los coches sucios y en mala condicion. Si vienes derivado de una empresa externa de renting "Ald, lease plan, etc" te tratan como una basura e intentan darte un coche de categoria "INFERIOR" al contratado por tu empresa, intentan colarte un Fiat 500 o un Fiat panda como grupo B, es una verguenza El Eurocar de Leganes le da 1000 vueltas.

Translation

Bad attitude on the part of the ATTCC managers at the premises, they get lost in the details and do not focus on what is important. They deliver cars dirty and in poor condition. If you come from an external rental company "Ald, lease plan, etc" they treat you like garbage and try to give you a "LOWER" category car than the one hired by your company, they try to sneak in a Fiat 500 or a Fiat panda as group B , it is a shame The Leganes Eurocar does 1000 laps.

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Featured Review
★★★★★
May 22, 2024
Original

Ok

Featured Review
April 2, 2024
Original

Me dicen que me hacen un descuento en el seguro, que de 30 euros me lo dejan en 20. En vez de ponerme el seguro a todo riesgo me ponen uno con franquicia en caso de robo. Les digo que el coche esta sucio y que lo hagan constar en el contrato y se niegan. Dicen que el coche esta perfecto. Se adjuntan fotos del coche. El primer coche que me ofrecen tenia varios danos sin constar en los partes de entrega, por lo que al pobre que lo alquile y no se de cuenta le haran cargar con unos danos que no son suyos. Tambien sucio por dentro y fuera. Se adjuntan fotos. Lamentable servicio. Se han interpuesto denuncias en consumo de la comunidad de Madrid. 13 DIAS DESPUES DE LA DEVOLUCION DEL COCHE TODAVIA NO ME HAN DEVUELTO LA FIANZA.

Translation

They tell me that they give me a discount on the insurance, that from 30 euros they leave it at 20. Instead of giving me comprehensive insurance, they give me one with a deductible in case of theft. I tell them that the car is dirty and that they should state it in the contract and they refuse. They say the car is perfect. Photos of the car are attached. The first car they offered me had several damages that were not stated in the delivery reports, so the poor person who rents it and does not realize it will be made to bear damages that are not his. Also dirty inside and out. Photos are attached. Deplorable service. Complaints have been filed regarding consumption in the community of Madrid. 13 DAYS AFTER THE CAR WAS RETURNED THEY STILL HAVE NOT RETURNED MY DEPOSIT.

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2 found this helpful
Featured Review
May 17, 2023
Original

If you have MCS o tienes SQM!! Do not rent from this company!! They refused to accommodate for a legally recognized disability when I asked not to clean car and just vacuum it. I was told "para solo una persona no vamos a cambiar nada". DO NOT RENT. They discriminate against disabled people!!

Featured Review
★★★★
August 23, 2022
Original

Good and fast attention

★★★
Local Guide November 25, 2024
Original
The attention received could be improved
Translation
Mejorable la atencion recibida
★★★★★
November 24, 2024
Original
★★★★★
November 24, 2024
Original
Very good service and quick management
Translation
Muy buena atencion y gestion rapida
★★★
November 24, 2024
Original
★★★★★
November 17, 2024
Original
Very good service, without any delays
Translation
Muy buena atencion, sin ningun tipo de demoras
★★★★★
November 17, 2024
Original
★★★★
November 17, 2024
Original
Read the contract and add any coverage before signing, if you want to make a change in the same office before taking the car. Once the contract is signed, you will have many problems even if you have not collected the vehicle. Check the damage carefully.
Translation
Leer el contrato y anadir cualquier coberturas antes de firmar, si quieres hacer un cambio en la misma oficina antes de coger el coche . Una vez firmado el contrato, tendras muchos problemas aunque no hayas recogido el vehiculo. Revisar bien los desperfectos.
★★★★★
November 10, 2024
Original
★★★★★
November 1, 2024
Original
I love going to Europcar Alcorcon because they are always super attentive and pleasant unbeatable
Translation
Me encanta ir a Europcar Alcorcon por que siempre son super atentos y agradables .inmejorables
★★★★★
Local Guide November 1, 2024
Original
Everything perfect. Nice staff. But very good, highly recommended
Translation
Todo perfecto.Personal agradable.Pero muy bien muy recomendable
★★★★
November 1, 2024
Original
Everything was great, super friendly, great price, perfect car. Picking it up was super easy although I had a hard time finding the location hahaha. The only downside: that the return of the deposit could be faster. I dont know if this depends on them or not but I do know other places where it is, if not immediate, almost immediate.
Translation
Todo genial, super amables, el precio genial, el coche perfecto. Recogerlo fue super facil aunque me costo encontrar el local jajaja. La unica pega: que la devolucion de la fianza podria ser mas rapida. No se si esto depende de ellos o no pero si conozco otros sitios donde es si no inmediata, quasi inmediata.
Local Guide November 1, 2024
Original
★★★★★
November 1, 2024
Original
I loved the ease provided by the staff
Translation
Me ha encantado la facilidad aportada por el personal
November 1, 2024
Original
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Super good; person who attended me, attentive, kind...
Translation
Super bien; persona que me atendio atento, amable...
★★★★★
October 1, 2024
Original
★★★★★
October 1, 2024
Original
Very good treatment, very attentive and professional towards the customer and competitive prices. Its my first experience with them and its great.
Translation
Muy buen trato, muy atentos y profesionales de cara al cliente y precios competitivos. Es mi primera experiencia con Ellos y genial.
★★★★★
October 1, 2024
Original
★★★★★
October 1, 2024
Original
Impeccable attention and service
Translation
Atencion y servicio impecable
★★★★
Local Guide October 1, 2024
Original
★★★★★
October 1, 2024
Original
Tamara de Alcorcon A wonderful professional... Thank you very much
★★★★★
October 1, 2024
Original
September 1, 2024
Original
Be very careful with the insurance companies that want to charge you. First they told me that the insurance had a deductible of 800 and that if I paid insurance of 25.20 the windows and wheels were covered. I paid it but, and this is where the problem comes, that every three days they charge it back to your card. For me it is a complete scam. Dont be fooled and rent somewhere else!!! What a shame!!
Translation
Mucho cuidado con los seguros que te quieren cobrar. Primero me dijeron que el seguro llevaba una franquicia de 800 que si pagaba un seguro de 25.20 las lunas y las ruedas estaban cubiertas. Lo pague pero, y aqui es donde viene el problema, que cada tres dias te lo vuelven a cargar en la tarjeta. Para mi es una estafa en toda regla. No os dejeis enganar y alquilar en otro sitio!!! Menuda verguenza!!
1 helpful
September 1, 2024
Original
An absolute disaster in their at service. To the client and at local. Error after error that forces me to spend more than 5 hours waiting at the office and I pick up the car at 8:30 p.m. An hour and a half after closing. Shameful. They respond as commercial attention by not charging me, after making me wait, for the after-hours service. Chaotic, negligent, third world and without any type of empathy with customers
Translation
Un desastre absoluto en su servicio de at. Al cliente y at en local. Error tras error que me obliga a pasar mas de 5 horas esperando en la oficina y recojo el coche a las 20,30. Una hora y media despues del cierre. Vergonzoso. Responden como atencion comercial el hecho de no cobrarme a mi, despues de hacerme esperar, el servicio de despues del horario de oficina. Caotico, negligente, tercermundista y sin ningun tipo de empatia con los clientes
September 1, 2024
Original
Be careful when you are going to rent at Europcar with the return of the deposit! They dont give it back to you, they invent an infinite period and the customer service when making a claim is a real disaster.
Translation
!Cuidado cuando vas a alquilar en Europcar con la devolucion de la fianza! No te la devuelven, se inventan un plazo infinito y la atencion al cliente al reclamar es un autentico desastre.

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