Enterprise Alquiler de Coches y Furgonetas - Madrid Alcobendas in Alcobendas

4.3
★★★★☆
(266 reviews)

?Quieres alquilar un coche o una furgoneta cerca de Madrid Alcobendas? Tanto si alquilas por ocio como por negocios o porque necesitas un vehiculo de sustitucion, Enterprise te ofrece coches y furgonetas de alquiler por dias, semanas o periodos largos, con unas tarifas excelentes. Contamos con una amplia gama de vehiculos modernos para satisfacer todas tus necesidades de alquiler. Ademas, tenemos un excepcional servicio de atencion al cliente, que nos enorgullece, y que te garantiza una maravillosa experiencia de alquiler. Porque alquilar con Enterprise es facil, sin contratiempos y sin costes ocultos.

Working Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 9 AM-1 PM
Saturday 9 AM-1 PM
Sunday 9 AM-1 PM

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 916 61 36 89 enterprise.es

Address

Av. de Valdelaparra, 15

28108 Alcobendas

Plus Code: G9Q3+9P Alcobendas, Spain

Photo Gallery

Featured

Featured

Inside

Inside

By owner

By owner

Street View & 360deg

Street View & 360deg

4.3
★★★★☆
266 reviews

Rating Distribution

5 stars
177 (66.5%)
4 stars
44 (16.5%)
3 stars
12 (4.5%)
2 stars
4 (1.5%)
1 star
29 (10.9%)

Most Mentioned

rental agreement 12 office 11 insurance 8 state 7 phone 7 security deposit 6 workshop 6 money 5 return 5 management 5
Featured Review
November 21, 2024
Original

El dia 8 Viernes tuvimos que alquilar por parte de Renault Retail un coche ah esta empresa ya que por parte suya no tenian, tuvimos que esperar un poco, todo muy bien, entregado el lunes 11 a las 10 de la manana, y la cosa esta que pasado unos dias nos damos cuenta que de la fianza nos han quitado 43EUR sin ton ni son y sin explicaciones ninguna, cuando dejamos el coche, como bien nos indicaron. No volveremos.....

Translation

On Friday the 8th we had to rent a car from Renault Retail, oh this company since they didn't have any, we had to wait a little, everything was very good, delivered on Monday the 11th at 10 in the morning, and the thing is After a few days we realized that EUR43 had been taken from our deposit without rhyme or reason and without any explanation, when we left the car, as they told us. We will not return.....

Featured Review
★★★★★
October 28, 2024
Original

Alquile una furgoneta carrozada con plataforma para una mudanza para 10 dias. La recogida del vehiculo fue muy bien, me explicaron todo y me dieron consejos para manejarla que me fueron utiles. Yo nunca habia conducido un vehiculo tan grande y me daba un poco de reparo, pero el camioncito era practicamente nuevo y se maneja muy bien, siempre que se sigan los consejos. Ademas estaba en muy buenas condiciones, lo que da seguridad al volante. Tambien llame una vez en casa para preguntar un par de dudas y me respondieron a todo. No he tenido percances en la mudanza y la devolucion ha sido rapida y muy buena. Me dejaron llevarlo la tarde antes y no me han puesto nunca ninguna pega. Los trabajadores de esta oficina son profesionales y muy amables, personas de 10. Antes de alquilar lo veia todo muy complicado, me daba bastante miedo, pero he de decir que la experiencia ha resultado maravillosa. Tendre que alquilar una furgoneta pequena mas adelante y seguro que lo hago con ellos porque he quedado encantada. Mil gracias a los trabajadores de esta oficina por su buen hacer y mi mas sincero reconocimiento a la empresa por la flota que tienen.

Translation

I rented a flatbed van for a 10-day move. Picking up the vehicle went very well, they explained everything to me and gave me useful tips for handling it. I had never driven such a large vehicle and I was a little hesitant, but the little truck was practically new and drives very well, as long as you follow the advice. It was also in very good condition, which makes driving safer. I also called once at home to ask a couple of questions and they answered everything. I have had no mishaps during the move and the return has been fast and very good. They let me take it the afternoon before and they have never given me any problems. The workers in this office are professional and very friendly, people of 10. Before renting I saw everything as very complicated, it scared me quite a bit, but I have to say that the experience has been wonderful. I will have to rent a small van later and I will definitely do it with them because I have been delighted. A thousand thanks to the workers of this office for their good work and my most sincere recognition to the company for the fleet they have.

Featured Review
★★★★★
April 26, 2024
Original

Septiembre 24 - En esta ocasion me toco un Mercedes C200, tengo que decir que el coche iba muy bien, la unica pega que puedo poner es que no encontre la ayuda a la frenada cuando vas con el control de velocidad. ---------------------------------------------- Junio 24 - Esta vez pude probar un Volvo XC60, el coche iba muy bien, lo que menos me gusto fue su sistema multimedia. ---------------------------------------------- Mayo 24 - En esta ocasion pude disfrute de un Alfa Romeo Tonale, un coche muy pinton con todos los extras que puedes necesitar. ----------------------------------------------- Abril 24 - Esta vez pude disfrutar de un BMW 320d, el coche iba muy bien. No me gusto que el coche no pudiera conectar el Android Auto. ----------------------------------------------- Marzo 24 - En esta ocasion me toco un Lexus ux 250h el cual iba bastante bien, el cual tenia casi 60.000km y ya le fallaban algunas cosillas como los puertos usb. Tambien tengo que indicar que para algo mas de 1000 Km, tuve que echarle mas de 100 EUR de gasolina con una conduccion entre 120-130 Km/h. Otro punto que no me gusto mucho, es que el maletero es bastante justo, para no mas de dos personas. ----------------------------------------------- Octubre 23 - Con el ultimo alquiler todo ha vuelto a la normalidad. El Audi A3 iba muy bien, por ponerle algun pero al coche, el maletero me parecio un poco justo. ----------------------------------------------- Septiembre 23 - En esta ocasion no me ha gustado nada el alquiler del coche, por varios motivos: - Se retrasaron en la entrega del coche. - El coche inicial que me llevaron era un Seat Ateca que no tenia mala pinta, pero no le funcionaba el aire acondicionado. - Fuimos a la oficina a cambiar el coche por lo indicado anteriormente y nos dieron un Ford EcoSport, super pequeno, sin espacio e las plazas traseras y con un maletero de juguete, lo digo porque no entraba en na maleta de cabina tumbada. ----------------------------------------------- Febrero 22 - Esta vez me toco un Hyundai IONIQ, y no me han gustado varias cosas de este coche: - Los asientos no me parecian muy comodos. - El hueco para los pies, pequeno, aunque yo tengo unos pies bastante grandes. - La vision por el espejo interno es bastante reducida, puede que se deba a que la luna del porton trasero es muy pequena. - La potencia del coche, se queda corta, lo que provoca que sea un coche poco energico. ----------------------------------------------- Diciembre 21 - Como siempre, todo perfecto. De los extras del coche, me ha gustado los asientos calefactables.

Translation

September 24 - On this occasion I had a Mercedes C200, I have to say that the car was going very well, the only complaint I can make is that I did not find the braking aid when you go with the speed control. ------------------------------------------- June 24 - This time I was able to test a Volvo XC60, the car was going very well, what I liked the least was its multimedia system. ------------------------------------------- May 24 - On this occasion I was able to enjoy an Alfa Romeo Tonale, a very stylish car with all the extras you may need. -------------------------------------------- April 24 - This time I was able to enjoy a BMW 320d, the car was going very well. I didn't like that the car couldn't connect Android Auto. -------------------------------------------- March 24 - This time I got a Lexus ux 250h which was going quite well, which had almost 60,000km and was already missing some things like the USB ports. I also have to indicate that for just over 1000 km, I had to add more than EUR100 of gasoline while driving between 120-130 km/h. Another point that I didn't like very much is that the trunk is quite tight, for no more than two people. -------------------------------------------- October 23 - With the last rental everything has returned to normal. The Audi A3 was going very well, to say the least about the car, the trunk seemed a little tight to me. -------------------------------------------- September 23 - On this occasion I did not like the car rental at all, for several reasons: - They were late in delivering the car. - The initial car they took me was a Seat Ateca that didn't look bad, but the air conditioning didn't work. - We went to the office to change the car as indicated above and they gave us a Ford EcoSport, super small, without space in the back seats and with a toy trunk, I say this because it did not fit in a flat cabin suitcase. -------------------------------------------- February 22 - This time I got a Hyundai IONIQ, and I didn't like several things about this car: - The seats didn't seem very comfortable to me. - The footwell is small, although I have quite large feet. - The vision through the internal mirror is quite reduced, this may be due to the fact that the tailgate window is very small. - The power of the car falls short, which makes it a less energetic car. -------------------------------------------- December 21 - As always, everything perfect. Of the car's extras, I liked the heated seats.

Review photo
Review photo
Featured Review
★★★★★
September 23, 2023
Original

Very good service, highly recomended.

Featured Review
June 29, 2020
Original

After a 1.5 hour delay, I was told that my pre-booked and paid in advance van was not available and they were getting one from 20km away. Rubbish. Over 2 hours wait in total. There are cheaper options available - I should have taken over of those... On the plus side - service was very professional.

1 found this helpful
Featured Review
★★★★
July 19, 2019
Original

Very good and reliable, perhaps there are more economic options.

Featured Review
★★★★★
August 14, 2018
Original

Xavier quickly arranged everything, explained all the important details. quickly and professionally. small selection of cars with automatic transmission

1 found this helpful
Featured Review
★★★★★
January 8, 2017
Original

Courteous, prompt customer service even with us not speaking Spanish. Infinite patience and cheery personnel. Thorough with check out and check in.

★★★★
November 25, 2024
Original
★★★★★
Local Guide November 24, 2024
Original
Quick service and good friendliness with cars for any activity
Translation
De rapida atencion y buena amabilidad con coches para cualquier actividad
★★★★★
November 10, 2024
Original
I usually go to the Alcobendas office. They always take great care of me and on this last occasion Javier and Laura made everything easier for me. Thanksssss
November 1, 2024
Original
I arrive on time to pick up the van after having rented it a week ago and expressly saying that it was very important for it to be there. And when I arrive for it it is not there. They tell me that it will arrive... after 2 hours it still does not come. no seriousness .they have already lost me as a customer..
Translation
llego a la hora para recoger la furgoneta despues de haberla alquilado hace una semana y dicho expresamente que era muy importante que estuviera alli.y cuando llego a por ella no esta.me dicen que llegara ..despues de 2 horas sigue sin venir..ninguna seriedad .ya me han perdido como cliente..
★★★★★
Local Guide November 1, 2024
Original
Everything was great, Kevin helped me and everything was very easy and fast. The vehicle was very good. Highly recommended. I will repeat for sure.
Translation
Todo genial me atendio kevin y todo muy facil y rapido.el vehiculo muy bien.muy recomendable.repetire seguro
★★★★★
Local Guide November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Unbeatable!!
Translation
Inmejorable!!
★★★★★
Local Guide November 1, 2024
Original
Good service, like-new cars and affordable rates
Translation
Buena atencion, coches como nuevos y tarifas asequibles
★★★★★
November 1, 2024
Original
★★★★★
Local Guide October 1, 2024
Original
Good place to rent a vehicle, the management has been fantastic, the girls attention to both the pick-up and the delivery was spectacular, the car was delivered very clean and the attention in general was very good, the delivery was fast and the return of the deposit too, if I need a vehicle again, I will not hesitate to return Thank you so much
Translation
Buen sitio para alquilar un vehiculo, la gestion a sido fantastica , la atencion de la chica tanto a la recogida como a la entrega expectacular , el coche entregan muy limpio y la atencion en general muy buena , la entrega a sido rapida y la devolucion de la fianza tambien, si vuelvo a necesitar un vehiculo , no dudare en volver Muchas Gracias
★★★★★
October 1, 2024
Original
Online booking is easy and convenient. And the agency is very attentive and pleasant! 10/10
Translation
La reserva online es facil y comoda. Y en agencia son muy atentos y agradables ! 10/10
★★★★★
October 1, 2024
Original
Exceptional attention and professionalism from Adrian. Giving solutions and looking for all options to achieve the objective of resolving incidents. Thank you very much Adrian for your help.
Translation
Una atencion y profesionalidad excepcional la de Adrian. Dando soluciones y buscando todas las opciones para poder conseguir el objetivo de resolver las incidencias. Muchas gracias Adrian por tu ayuda.
★★★★★
October 1, 2024
Original
It has been a pleasure renting a car at this enterprise office and Adrians attention. He has looked for the best options and is very pleasant and attentive. Highly recommended and we will surely see each other again.
Translation
Ha sido un placer alquilar un coche en esta oficina de enterprise y la atencion de Adrian. Ha buscado las mejores opciones y es muy agradable y atento. Muy recomendable y seguro volveremos a vernos.
★★★★★
September 1, 2024
Original
Thank you Adrian for being so decisive and treating you well.
Translation
Gracias Adrian por ser tan resolutivo y trato recibido
★★★★★
Local Guide September 1, 2024
Original
The best place to rent a car. Good service is guaranteed.
Translation
El mejor lugar para alquilar un coche. El buen servicio esta garantizado.
Local Guide September 1, 2024
Original
Last August 4, I reserved and paid in advance the rental for four days of a body. They sent me a confirmation email with the requested pickup time at 12 noon. When I arrive at the office, they tell me that the vehicle is not there and that they do not know when it will arrive and that they estimate in an hour and a half whether it will arrive or not. By chance there is another client in the office with the same circumstances as me, only he has been waiting for two more hours. 1, they could have notified me of the breach of commitment regarding the schedule. 2, they could have given me the possibility of going to another office for a vehicle like the one I needed, with enough notice, of course. 3, the money was returned to me about 8 days later with great uncertainty since no one knew how to give me information if they were going to return it to me, several calls to customer service and two emails to the billing department, with no response.
Translation
El pasado dia 4 de agosto reserve y pague por adelantado el alquiler para cuatro dias de un carrozado. Me enviaron correo de confirmacion con la hora solicitada de recogida a las 12 del medio dia. Cuando llego a la oficina, me dicen que el vehiculo no esta y que no saben cuando va a llegar y que estiman en hora y media que pueda llegar o no. Por casualidad hay otro cliente en la oficina con las mismas circunstancias que yo solo que el lleva dos horas mas esperando. 1, podian haberme avisado del incumplimiento de compromiso con respecto al horario. 2, podian haberme facilitado la posibilidad de dirigirme a otra oficina a por un vehiculo como el que necesitaba, con la antelacion suficiente, claro. 3, el dinero se me devolvio como 8 dias despues con una gran incertidumbre ya que nadie sabia darme informacion de si me lo iban a devolver, varias llamadas a atencion al cliente y dos correos a el departamento de facturacion, sin respuesta.
★★★★★
Local Guide September 1, 2024
Original
Everything was correct and very fast, the van was going great and the staff was very attentive!
Translation
Todo correcto y muy rapido, la furgoneta iba de maravilla y el personal muy atento !
★★★
Local Guide September 1, 2024
Original
Good deal
Translation
Buen trato
★★★★★
Local Guide September 1, 2024
Original
very attentive and good price
Translation
muy atentos y buen precio
★★★★★
September 1, 2024
Original

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