Cicar Alquiler de Coches in Aeropuerto Reina Sofia

4.5
★★★★★
(3296 reviews)

Oficina coches de alquiler en Aeropuerto Reina Sofia (Tenerife Sur). Car rental office in Reina Sofia Airport (Tenerife Sur). Mietwagen buro in Reina Sofia Flughafen (Tenerife Sur)

Working Hours

Monday 7 AM-11 PM
Tuesday 7 AM-11 PM
Wednesday 7 AM-11 PM
Thursday 7 AM-11 PM
Friday 7 AM-11 PM
Saturday 7 AM-11 PM
Sunday 7 AM-11 PM

Location

Business Features

Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 928 82 29 00 cicar.com

Address

38610 Aeropuerto Reina Sofia

Plus Code: 2CXC+4W Aeropuerto Reina Sofia, Spain

Photo Gallery

Featured

Featured

Exterior

Exterior

By owner

By owner

Videos

Videos

Inside

Inside

All

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Street View & 360deg

Street View & 360deg

Latest

Latest

4.5
★★★★★
3296 reviews

Rating Distribution

5 stars
2603 (79.0%)
4 stars
340 (10.3%)
3 stars
102 (3.1%)
2 stars
58 (1.8%)
1 star
193 (5.9%)

Most Mentioned

island 105 queue 40 opel corsa 39 motor fuel 30 switch 22 seat ibiza 13 tenerife north 12 abarth 124 spider 7 teide 7 canaries 5
Featured Review
★★★★
November 16, 2024
Original

Overall I am satisfied, however not fully. Positive: fair price, no deposit and included insurance, car was fine - 47k km with some scratches, easy drop-off. Only negative thing was a huge queue for a pick-up of 3h! Only two persons available firstly and after 1,5h they increased to 6 - afterwards it started to move faster. Also we had to wait for our car which was just arriving from preparation station.

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1 found this helpful
Featured Review
★★★
November 13, 2024
Original

Im giving a generous 3 First of, I really wanted to rent any abarth or even a simple fiat 124. I wrote 2 months in advance - to no avail. It took nearly 2 hours to pick up the car at the airport BUT here a big plus - they granted me a tank of petrol for this - very nice. Having said that the car was a trash. It had 106k mileage but looked like 300k+ (look at the pics), handling was horrible. It should be long replaced and there is no excuse. Returning the car was super quick. All hassle free. For this, no depo and that free petrol 3 stars but seriously Cicar, get rid of this car

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Featured Review
★★★
October 31, 2024
Original

My 3 stars review it is only for the car condition! - Tires in worst conditions, I think they have same mileage as the car has and using them on rain it is more than risky. I was very careful on that! - Was full of dust inside I assume the cleaning of the car, it is meaning only wash the car On the other side, prices can be lower still as other companies are under, but I chose Cicar as per allowance to use ferry in between islands as no many companies accept this (as per my search). Big plus for the fact that they don't ask for deposit, only for the gas (44 eur for me).

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1 found this helpful
Featured Review
★★★★★
October 17, 2024
Original

Highly recommend this rental company. Everything went smoothly from picking up to returning the car itself. No excess meaning everything was done efficiently and pain free. The rental car doesn't have apple CarPlay but it has a built in GPS so no issue and easy to use. Car is very clean.

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Featured Review
★★★★★
September 19, 2024
Original

I can't recommend them enough. We rented a car from them for a week and unfortunately a motorcycle crashed into our car (the driver was fine). Everything was smooth with Cicar, they just replaced our car with no questions asked, no fees, no nothing.

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1 found this helpful
Featured Review
★★★★★
August 15, 2024
Original

Can't believe how easy it was when we made the reservation online and when we arrived at the terminal it took 5 minutes to get the documentation and the key. 26EUR deposit only for the gas. We got the car that we reserved and it was in perfect condition and nice smell inside. Definitely recommend!!!

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Featured Review
★★★
July 7, 2024
Original

We've rented an Alfa Romeo Giulia here. The car is a masterpiece for mountain roads with its sharp steering! However, I have really mixed feelings about Cicar. + Pros: 1) Really easy and fast booking through the internet; 2) Big variety of car models and our car had a lot of nice options: traffic jam assist, CarPlay, blind spot monitor, etc 3) Very reasonable prices and no deposit for the car is required; 4) Friendly stuff. - Cons are mostly about car condition. It wasn't in the best shape: 1) There was a strong cat piss/puke smell in the boot when we picked up the car. We left the car with windows open for few days to ventilate it and the smell was still there; 2) Interior mirror was fixed with thermo glue and it was unusable, see photos attached; 3) There is a strong vibration in the car when we drive faster than 110 kmph. I believe it is caused by unbalanced wheel; 4) Car headlights aren't properly configured: left one had higher beam than the right one. So we blinded drivers in front of us due to poor setting. I tried to fix it by myself, but it required longer screwdriver that the one in the boot. I've shared my complaints during car return, however I am not sure that any of it will be fixed...

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Featured Review
★★★★★
June 18, 2024
Original

Ordered a alfa romeo gulietta got upgraded to a volvo xc60 yes the cars arent the best condition with a few scratches and dinks but there hire cars what do uou expect and there cheap with no deposit

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Local Guide December 1, 2024
Original
I couldnt pick up the car after waiting for more than 2 hours in the queue. We have to find a solution! Other companies have online check-in or the process can be done on a computer in the terminal. A shame because CICAR has the best cars and the best conditions
Translation
No pude recoger el coche despues de esperar durante mas de 2 horas en la cola. Hay que poner una solucion! Otras empresas tienen check in online o se puede hacer la gestion en un ordenador en la terminal. Una lastima porque CICAR tiene los mejores coches y las mejores condiciones
★★★★★
Local Guide December 1, 2024
Original
★★★★★
December 1, 2024
Original
It is the best car rental at Tenerife South Airport. Payment on site - No Deposit - they only ask you for 9 euros for the petrol deposit if you dont bring it back with the same amount and they are then refunded to your card in a few days, for me after less than 48 hours I had the 9 euros on my card again, SUPER HONEST. Dont waste time, book at CICAR.
Translation
E il migliore autonoleggio dellaeroporto di Tenerife sud. Pagamento in loco - Nessun Deposito - ti chiedono solo 9 euro per il deposito benzina se non la riporti con la stessa quantita e ti vengono poi rimborsati sulla carta in pochi giorni, a me dopo manco 48 ore avevo di nuovo i 9 euro sulla carta, SUPER ONESTI. Non perdete tempo, prenotate da CICAR.
★★★★★
Local Guide November 30, 2024
Original
The best on the island is just the bomb. I ordered one car and was given another better one without additional charges, quickly and efficiently. I have never met a better company and there is no need to leave a deposit, this is the main thing.
Translation
. . .
★★★★★
Local Guide November 30, 2024
Original
Everything was great, fast pickup, easy return. No hidden extra payment. Only negative, we got a little older car with some strange motor sounds. Overall a very good experience for a given price.
Local Guide November 30, 2024
Original
An endless wait to collect your vehicle: over an hour! The +: Upgraded because the reserved vehicle was no longer available, and very easy to return your vehicle (without really checking...). Edit: Impossible to recover the deposit! People really take us for idiots by email it s a shame.
Translation
Une attente interminable pour recuperer son vehicule : + dune heure ! Les + : Surclasserent car le vehicule reserve netait plus disponible, et tres simple pour rendre son vehicule (sans vraiment de controle...). Edit : impossible de recuperer la caution ! On nous prend vraiment pour des cons par email c est dommage.
Local Guide November 30, 2024
Original
Because you cant put 0, weve been in line for 1 hour and 3 people out of 20 have moved forward. And when you go to ask whats going on, a guy at the counter tells you that if you dont like it, you should go to another company. While there are 6 people inside and only 2 taking out cars. A SHAME
Translation
Porque no se puede poner 0 llevamos 1h en la cola y han avanzado 3 personas de 20. Y cuando vas a preguntar que pasa te dice que si un chico del mostrador que si no te gusta te pires a otra compania. Mientras estan 6 personas dentro y solo 2 sacando coches. Una VERGUENZA
November 30, 2024
Original
First they gave us a car with smooth rear tires... then apparently all the cars come without a tray to cover what you leave in the trunk, which is very uncomfortable... Finally, shortly after using the second car, the low pressure sign on the highway went off... we called and they told us to go to a station to check: one of the tires had 1.20 bars when it should have 2.4... I do not recommend CICAR, at least the agency at the southern airport of Tenerife
Translation
Primero nos han dado un coche con los neumaticos traseros lisos luego aparentemente todos los coches vienen sin bandeja para tapar lo que dejas en el maletero lo cual es muy incomodo eso Finalmente, a lo poco de usar el segundo coche, salto la senal de presion baja por la autopista llamamos y nos dijeron de ir a una estacion para comprobar: una de las ruedas tenia 1,20 bares cuando tendria que tener 2,4 No recomiendo CICAR, al menos la agencia del aeropuerto sur de Tenerife
★★★
Local Guide November 30, 2024
Original
Renting a car for a week, major brake problem on the first car. The car was quickly and simply replaced. The problem is that the second car also had a problem. At over 90 km/h the steering wheel shook very badly. We made do with it. Positive point no control after return of keys.
Translation
Location dune voiture pour une semaine, gros probleme de freins sur la premiere voiture. La voiture a ete rapidement et simplement remplacee. Le probleme est que la deuxieme voiture avait aussi un probleme. A plus de 90km/h le volant tremblait tres fort. Nous avons fait avec. Point positif aucun controle apres restitution des clefs.
★★★★★
November 28, 2024
Original
I was lucky to arrive at the counter before the queue started to grow. I had a good experience, the car was new, in good condition.
Local Guide November 28, 2024
Original
WHAT ARE THEY THERE FOR??????? IN 2018 IN GRAN CANARIA I LIKED CICAR AND THIS TIME, LANDING IN TENERIFE I IMMEDIATELY WENT TO THE CICAR BANK TO RENT A CAR.... THURSDAY, NOVEMBER 28TH.....AT 8 AM THERE WERE NO CARS AVAILABLE......ONLY FOR THE NEXT DAY.....NOW THE CUSTOMER ARRIVES AT THE AIRPORT AND THE NEXT DAY THE TRIP CONTINUES.... ..... LOGIC...I GO TO A STAND OF A PRESTIGIOUS RENT A CAR AND THEN I HAD A CAR...... CLOSE THE STORE IF YOU DONT HAVE A VACANCY FOR THE TOURIST FLOW....AS YOU SEE THE OTHER RENT A CAR HAVE A RESPONSE... .......A REAL SHAME....A DISPRESTIGE FOR A COMPANY FROM THE ISLAND ITSELF.
Translation
ESTAO LA PARA QUE??????? EM 2018 EN GRAN CANARIA GOSTEI DA CICAR E DESTA VEZ, ATERRANDO EM TENERIFE FUI LOGO AO BANCO DA CICAR PARA ALUGAR UM CARRO.... QUINTA DIA 28 DE NOVEMBRO.....AS 8H DA MANHA JA NAO TINHAM CARROS DISPONIVEIS......SO PARA O DIA SEGUINTE.....ORA O CLIENTE CHEGA AO AEROPORTO E NO DIA SEGUINTE CONTINUA A VIAGEM....... LOGICO...DIRIGI ME A UM STAND DE UMA RENT A CAR DE PRESTIGIO E TIVE LOGO CARRO...... FECHEM A LOJA SE NAO TEEM VAZAO PARA O FLUXO TURISTICO....COMO VEEM AS OUTRAS RENT A CAR TEEM RESPOSTA... .......UMA AUTENTICA VERGONHA....UM DESPRESTIGIO PARA UMA EMPRESA DA PROPRIA ILHA.
★★★★★
Local Guide November 27, 2024
Original
We picked up the car on Wednesday, November 27 at 00:14 a.m. at the south airport. Very happy with the friendly, empathetic and very proactive treatment of the guy who helped us at the counter, I think his name was David. We have been renting with Cicar for many years and they always serve us well, but the guy who helped us last night was one of the best customer service experiences with this company.
Translation
Hemos recogido el coche el Miercoles 27 de Noviembre a las 00:14h en el aeropuerto sur. Muy contentos con el trato amable, empatico y muy proactivo del chico que nos atendio en el mostrador, David creo que se llamaba. Llevamos muchos anos alquilando con Cicar y siempre nos atienden bien pero el chico que nos atendio anoche fue de las mejores experiencias en atencion al cliente con esta compania.
★★★★
Local Guide November 26, 2024
Original
★★★★★
November 26, 2024
Original
★★★★
November 26, 2024
Original
Pluses and a big -! The pros: very competitive prices, good cars from a large fleet, very friendly staff at check-in and check-out (a little less at the airport counter), cars that are fairly clean but could do better. The very least: 2 hours of queuing at the airport counter to start the check-in which then continues outside under a tent by the light of a flashlight. In short, 2h15 wasted getting his car back. Its tiring and scandalous. The staff does what they can.
Translation
Des + et un gros - ! Les plus: prix tres competitifs, bonnes voitures issues dun parc important, personnels tres sympas au check-in et check-out (un peu moins au guichet dans laeroport), voitures a peu pres propres mais peut mieux faire. Le moins tres important: 2 heures de queue au guichet dans laeroport pour debuter le check-in qui se poursuit ensuite a lexterieur sous une tente a la lumiere dune lampe torche. Bref 2h15 de perdu pour recuperer sa voiture. Cest fatiguant et scandaleux. Le personnel fait ce quil peut.
1 helpful
★★★★★
November 25, 2024
Original
★★
Local Guide November 25, 2024
Original
Very good prices. Second time car upgrade for free. However, both times car has dirty windows and no window wash liquid. Also very unpleasant 1 hour queuing in the airport window holding a baby in hands. I had everything paid and confirmed in advance, still 1 hour waiting. Only 1 lady working on inside part, serving place empty. Long slow queue a lot of time wasted. She was explaining to everybody for 15 minutes where to go and where to pick keys. This could all be preinformed in email website in advance and queue resolved. I was so tired of waiting.
1 helpful
★★★★
November 24, 2024
Original
Hi all! I repeatedly, or constantly, take a car from CICAR, a little thing, and unfortunately, each time the equipment gets worse and worse, I mean both the technical condition and the cleanliness of the car... It s clear that it s a lottery, but when a reputable company slides into the level of competitors (colleagues) who rent outright rubbish is not respectable. I gave 4 stars because I have never asked for technical assistance and have not stayed in the mountains. On the other hand, buying a car in order to use it 2 times a year - you don t know how life will be in the world... Parking is not a problem. and more. According to my feelings, CICAR is going to the bottom(?), from the first line of the parking lot they were driven up to the bom atnik, and this is already a sign.... Good luck to everyone!
Translation
! , CICAR , , , , , ... , , ( ), , . 4 , , . , , 2 - , ... . . , CICAR (?), , , .... !
2 helpful
★★★★★
Local Guide November 24, 2024
Original
★★★★★
Local Guide November 24, 2024
Original
The company is wow. Full insurance included in the price. Wow prices. Good cars. No deposit. No credit card. The best company
★★★★★
Local Guide November 24, 2024
Original
Super easy pick up/drop off. Great price/performance Vehicles in top condition. Already booked 5 times
★★★★★
Local Guide November 24, 2024
Original
Top excellent spending 180 euros for six days in Tenerife
Translation
Top eccellente spesa 180 euro per sei giorni a Tenerife
★★★★★
November 24, 2024
Original
Ordered Opel Corsa. Received DS Hybrid. They provide the same or better car if they dont have an ordered one. It was much better than I expected. Top clas!!!
Local Guide November 24, 2024
Original
Received the car with an empty tank without any notice, I wonder who was so brave to drive the car so empty. Extremely long queue at the airport (waited 1.5 hours in total) The reason was that all the cars were stuck in a traffic jam, and when I asked what happened (an accident or something else) there was no answer. Apparently there was no communication. After 1.5 hours you were sent to the parking lot and another employee sat there calmly with all the keys and all the cars were parked as if nothing had ever happened... Very funny and we almost stayed lying there. It was super cool of you
Translation
Ohne Hinweis das Auto mit leerem Tank erhalten, ich Frage mich uberhaupt wer so mutig war das Auto so leer zu fahren. Extrem lange Warteschlange am Flughafen (insgesamt 1,5std gewartet) Die Begrundung war, alle Autos wurden im Stau stehen, auf meine Frage was passiert ist (ein Unfall oder sonst etwas) konnte man keine Antwort geben. Angeblich fand keine Kommunikation statt. Nach 1,5std wurde man zum Parkplatz geschickt und dort sass ein anderer Mitarbeiter seelenruhig mit allen Schlussel und alle Autos war geparkt, als ware nie etwas gewesen... Sehr komisch und wir sind fast liegen geblieben mega cool gemacht von euch
1 helpful
★★★★
November 24, 2024
Original
The wait to collect the car was very, very long, more than two hours, an incredible line, unimaginable. For the rest everything was perfect.
Translation
L attente pour recuperer la voiture a ete tres tres longue plus de deux heures, file incroyable, inimaginable. Pour le reste tout a ete parfait.
1 helpful
★★★
Local Guide November 24, 2024
Original
Petrol: tank half full/half full. This is not common when renting cars. Outside mirrors, both sides loose.
Translation
Benzin: Tank halbvoll/ halbvoll. Das ist nicht ublich, beim Mieten von Autos. Aussenspiegel, beide Seiten locker.
★★★
Local Guide November 24, 2024
Original
Huge queue at the airport on both sides of the branch. We waited 2.5 hours, even though we had made a reservation online. Better take a taxi and have the car delivered to the hotel the next day. We had to pay a deposit for petrol 28e (half a tank). We even returned it in full, but until now no one has returned the deposit to us (14 days). They should have put him back on the card. Our car had an engine problem, so the very next day we tried (in vain) to call the airport branch. In the end, they changed the car for us at another branch in Costa Adeje, where we lived. It was our umpteenth experience with Cicar, but not the first 100% positive. And I hope that the money for the deposit will be returned to us after the emergency.
Translation
Obrovska fronta na leti ti na obou stranach pobo ky. ekali jsme 2,5h, i kdy jsme m li rezervaci hotovou online. Vemte si rad i taxi a auto si nechte doru it druhy den k hotelu. Museli jsme platit depozit za benzin 28e (p lka nadr e). Vratili jsme dokonce s plnou, ale do te nam nikdo zpatky depozit nevratil (14 dn ). M li ho vratit zpatky na kartu. Na e auto m lo problem s motorem, tak e hned druhy den jsme se sna ili (marn ) na pobo ku leti t dovolat. Nakonec nam auto vym nili na jine pobo ce v Costa adeje, kde jsme bydleli. Byla to na e n kolikata zku enost s Cicar, ale prvni ne 100% pozitivni. A doufam, e penize za depozit nam po urgenci vrati.
1 helpful
★★★★★
Local Guide November 24, 2024
Original
Excellent experience, the reserved car ready and prepared. No delays.
Translation
Excelente experiencia, el coche reservado listo y preparado. Sin demoras.
★★★★★
Local Guide November 17, 2024
Original
Unfortunately, despite a reservation, we waited in line for almost 3 hours!!!! Still 5 stars because it is very cheap. We got a free upgrade and everything else went perfectly. Car was great! Staff very nice. Scratches and dents are the norm on the island. To be on the safe side, photos were taken to show that they were already there beforehand. The return was then super easy. Simply hand over the key and youre done.
Translation
Leider trotz Reservierung fast 3 Stunden in der Schlange gewartet!!!! Trotzdem 5 Sterne weil es sehr gunstig ist. Wir bekamen ein gratis Upgrade und ansonsten lief auch alles perfekt. Auto war top! Mitarbeiter sehr nett. Auf der Insel sind Kratzer und Dellen der Standard. Zur Sicherheit trotzdem Fotos gemacht, dass diese schon vorher vorhanden waren. Die Ruckgabe war dann super unkompliziert. Einfach Schlussel abgeben und fertig.
1 helpful

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